At a Glance
- Tasks: Drive sales by connecting with customers and achieving targets in a dynamic environment.
- Company: Join TPS, part of the Volkswagen Group, known for quality and innovation.
- Benefits: Inclusive workplace, recognition, and opportunities for learning and development.
- Other info: Fast-paced role with excellent career growth potential.
- Why this job: Be part of a growing team and make an impact in the automotive industry.
- Qualifications: Sales experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, KODA, Volkswagen passenger cars, and Commercial Vehicles. TPS operates a national network of Centres with a 1,500-strong workforce and a management team focused on creating a motivating and inclusive workplace.
About the Role
As a Parts Sales Executive, you will work with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre. Your responsibilities will include:
- Achieving personal KPIs and revenue objectives with target customers.
- Accurately identifying parts to meet customer sales requirements.
- Utilising all product promotions effectively to achieve specific targets.
- Identifying and leveraging potential sales opportunities within the customer base.
- Maintaining product knowledge and awareness of competitor activity.
- Building strong working relationships with customers through regular contact.
- Providing a high level of service to customers by understanding their requirements and providing expert advice.
- Communicating timely with customers regarding their credit status.
- Assisting and supporting the TPS Centre team to ensure excellent customer service.
- Handling incoming calls and customer enquiries within KPIs.
- Ensuring the proper use of all systems to search and order parts.
- Completing all required documentation accurately and promptly.
- Dealing with cash and credit card transactions in line with TPS Guidelines.
Requirements
We are looking for a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment. The ideal candidate will possess:
- Confident communication skills with experience in a fast-paced or telesales environment.
- A passion for providing a great customer service experience.
- Excellent verbal and written communication skills.
- The ability to build strong relationships with key stakeholders.
- A team player with the drive to achieve individual and sales targets.
- Excellent attention to detail and accurate record-keeping.
- IT literacy, preferably with a good working knowledge of MS Excel.
- A passion for the automotive industry.
Sales Executive - Audi in Bath employer: TPS
At TPS, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that fosters personal growth and development. As part of the prestigious Volkswagen Group, our Sales Executives benefit from comprehensive training programmes, competitive rewards, and the opportunity to build lasting relationships within the automotive industry. Join us in a role where your contributions are valued, and you can thrive in a rapidly growing network dedicated to excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Audi in Bath
✨Tip Number 1
Get to know the company inside out! Research TPS and the Volkswagen Group, so you can chat confidently about their values and products during your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your sales experience and passion for customer service. This will help you make a great first impression when you meet the team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and company culture. They might share valuable insights that could give you an edge in your application.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Sales Executive - Audi in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role at TPS. Highlight your experience in B2B sales and any relevant achievements that show you can hit those KPIs. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. Use concise language and check for any typos – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role there too!
How to prepare for a job interview at TPS
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by TPS. Familiarise yourself with the Volkswagen Group vehicles and their parts. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experiences where you've successfully achieved sales targets or built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in a B2B environment.
✨Demonstrate Your Customer Service Passion
Since providing excellent customer service is key for this role, be ready to share instances where you've gone above and beyond for customers. Emphasise your communication skills and how you build rapport with clients, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, team dynamics, and growth opportunities within TPS. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
