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- Tasks: Drive sales and build customer relationships across the East Midlands.
- Company: Join TPS, part of Volkswagen Group, providing top-quality parts to garages.
- Benefits: Enjoy a motivating workplace with learning opportunities and career growth.
- Why this job: Be part of a rapidly growing brand with a focus on customer experience and teamwork.
- Qualifications: GCSE in Maths and English; experience in B2B or automotive sales preferred.
- Other info: Must be eligible to work in the UK without sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, Å KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.
- Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base.
- Achieve target KPI's and revenue objectives in your territory for key mechanical customers.
- Identify, secure and develop new customer accounts within territory.
- Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets, promotions and campaigns.
- Present and report on sales and marketing activity vs performance.
- Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory.
- Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine vs non-genuine aspect and are adequately trained to overcome sales objections.
- Effectively manage your time to maximise opportunities from customer visits.
- Work with TPS Centre colleagues to leverage customer set visits and call objectives.
Stakeholder Management
- Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations.
- Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives.
- Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans.
Customer Experience
- Manage and maintain relationships with all customers.
- Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business.
What are we looking for?
- An ability to effectively engage and communicate with a diverse range of stakeholders.
- Proven experience of creating strategies and managing activities to grow and develop business.
- A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity.
- Experience of managing national campaigns and activities.
- A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment.
- A thorough understanding of the core processes necessary to deliver centre excellence in specified area.
- Possess a high degree of IT literacy.
- Minimum GCSE in Maths and English Language or equivalent.
What we can offer you:
At TPS we want to take you on a journey and give you a genuine platform to excel and achieve your career objectives. We are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
About The Company
TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited, in 2007. This means we can offer the ultimate Trade experience delivering Volkswagen Group Genuine Parts to our customers daily. Every TPS Centre’s extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local Trade Customers. We’re still growing and constantly evolving to meet the needs of our customers, and to date have over 83 TPS Centres throughout the UK.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
Business Development Manager - East Midlands employer: TPS / MSX International
Contact Detail:
TPS / MSX International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - East Midlands
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and TPS's unique selling propositions. Understanding their products and services will help you engage effectively with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in B2B sales. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles to grow customer bases or increase sales. Be ready to share measurable outcomes from your past experiences that align with the responsibilities of the Business Development Manager role.
✨Tip Number 4
Research the East Midlands market thoroughly. Understand the local competition and customer needs, as this knowledge will not only impress during interviews but also help you formulate a tailored approach to your sales strategy.
We think you need these skills to ace Business Development Manager - East Midlands
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Business Development Manager at TPS. Highlight your relevant experience in sales strategy, customer relationship management, and stakeholder engagement in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your proven track record in business development, managing campaigns, and achieving sales targets, particularly in a B2B or automotive context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of TPS's mission. Use specific examples from your past roles to demonstrate how you can contribute to their growth and customer satisfaction.
Include Right to Work Documentation: Since TPS requires verification of your Right to Work in the UK, ensure you include this documentation with your application. This will streamline the process and show that you are prepared and serious about the opportunity.
How to prepare for a job interview at TPS / MSX International
✨Understand the Brand
Before your interview, make sure you have a solid understanding of TPS and its position within the Volkswagen Group. Familiarise yourself with their products, especially the differences between genuine and non-genuine parts, as this knowledge will be crucial in demonstrating your expertise.
✨Showcase Your Sales Strategy Skills
Be prepared to discuss your previous experience in developing sales strategies. Think of specific examples where you've successfully increased sales or built customer loyalty, as this role heavily focuses on achieving sales targets and managing customer relationships.
✨Engage with Stakeholders
Highlight your ability to communicate effectively with diverse stakeholders. Prepare examples of how you've managed relationships in past roles, as this will show your capability to keep key stakeholders updated and engaged, which is essential for this position.
✨Demonstrate Customer Service Excellence
Since delivering an exceptional customer experience is vital, come ready to share instances where you've gone above and beyond for customers. This will illustrate your commitment to providing knowledgeable and courteous service, aligning with TPS's values.
