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For Companies At a Glance
- Tasks: Handle calls, process orders, and deliver top-notch customer service.
- Company: Join TPS, part of the Volkswagen Group, for an exciting career in automotive parts.
- Benefits: Earn while you learn with a fully funded apprenticeship and great progression opportunities.
- Other info: Gain valuable skills and certifications while working in a dynamic environment.
- Why this job: Be part of a growing team and make a real impact in the automotive industry.
- Qualifications: GCSEs in English, Maths, and one other subject required; enthusiasm is key!
The predicted salary is between 800 - 1400 £ per month.
TPS was the first trade operation to be owned and run by an automotive manufacturer - Volkswagen Group UK Limited. This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts to our customers daily. Every TPS Centre's extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers. We’re still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team.
Key Responsibilities
- Inbound and outbound call handling.
- Take cash and credit card transactions.
- Deliver excellent customer service.
- Use strong communication skills.
- Apply good IT skills to provide product knowledge and advice to customers.
- Maintain accurate paperwork for centre and customer records.
- Efficiently process customer orders.
- Contribute to the delivery of sales targets.
Training & Apprenticeship
We offer a fully rounded apprenticeship program that includes:
- Virtual classroom remote learning.
- Face-to-face block release weeks at our state-of-the-art training centre.
- Travel to the Volkswagen Group National Learning Centre in Milton Keynes, with all costs covered (travel, accommodation, meals).
- Mentor support in the workplace.
- Outward Bound personal development week.
Upon successful completion of the 17-month programme you will receive:
- Level 2 Retailer Standard.
- Brand-specific certifications.
- Scotland / Wales / Northern Ireland qualifications: Level 2 / Level 5 Customer Service Apprenticeship.
Qualifications
GCSE grades 9-3 (A-D) or equivalent in English, Maths and one other subject. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A-D or above in English, Maths and either a Science or Technical subject. Equivalent grades include: BTEC first diplomas and certificates OCR Nationals Key Skills Level 2 NVQs Essential Skills (Wales) Functional Skills Level 2 Core Skills (Scotland).
Personal Qualities
Our ideal Parts Sales Executive apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn.
- Teamwork.
- Strong communication.
- Customer service.
Benefits & Opportunities
Enjoy excellent earning and progression opportunities once you complete your apprenticeship. Training is fully covered, and you will develop life skills such as teamwork, leadership and communication while working both behind the scenes and at the front desk. TPS are looking for the next generation of Parts Sales Executives to join their sites across the UK through the Volkswagen Group apprenticeship programme.
TPS Nottingham Parts Sales Executive Apprenticeship Nottingham TPS employer: Tps Ltd
Contact Detail:
Tps Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPS Nottingham Parts Sales Executive Apprenticeship Nottingham TPS
✨Tip Number 1
Get to know TPS and the Volkswagen Group inside out! Research their values, products, and customer service approach. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and providing product advice, role-play with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your passion for the automotive industry and customer service. Employers love candidates who are excited about what they do!
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows that you’re engaged and eager to learn. Prepare a few thoughtful questions about the apprenticeship programme or the company culture at TPS.
We think you need these skills to ace TPS Nottingham Parts Sales Executive Apprenticeship Nottingham TPS
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through. We want to see that you're excited about the opportunity to work with Volkswagen Group Genuine Parts and that you’re eager to learn and grow with us.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their background to what we do at TPS.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at TPS.
How to prepare for a job interview at Tps Ltd
✨Know Your Stuff
Familiarise yourself with Volkswagen Group and TPS. Understand their products, services, and the importance of genuine parts. This knowledge will help you answer questions confidently and show your passion for the industry.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your ability to convey information effectively, especially in a customer service context.
✨Demonstrate Your Enthusiasm
Let your passion for the automotive industry shine through. Share any relevant experiences or interests that highlight your eagerness to learn and grow within the field. Employers love candidates who are genuinely excited about the role!
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare responses for common scenarios, such as handling complaints or providing product advice. This will showcase your problem-solving skills and readiness to deliver excellent customer service.