Service Analyst

Service Analyst

Leeds Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support healthcare professionals globally and improve patient care through insights and analysis.
  • Company: Join TPP, a leading global digital health company making a real difference.
  • Benefits: Starting salary of ÂŁ45,000, fantastic holiday, life insurance, and international travel opportunities.
  • Why this job: Be part of a team that impacts millions of patients and shapes the future of healthcare.
  • Qualifications: Predicted 2:2 degree or above; A levels or equivalent.
  • Other info: Rapid career progression with opportunities to meet NHS leaders and work on exciting projects.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Overview

Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within the company by providing insights, analysis and feedback to other teams. You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.

About TPP

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds’ “Top Company for Graduates to Work For”, and were the overall winners for 2024 in addition to awards for \’Best Salary\’, \’Benefits\’ and \’Responsibility’. We have also been consistently named in the Times Top 100 Graduate Employers list.

Salary and Benefits

We will give you an excellent starting salary of ÂŁ45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

  • Fantastic holiday entitlement
  • Regular social events
  • Opportunities to travel internationally
  • Life insurance
  • BUPA Health, Dental and Travel cover
  • ÂŁ300 birthday meal allowance
  • Pub Fridays

To read what it’s like to work at TPP and to see our full list of benefits, visit www.tpp-careers.com

Requirements

  • Predicted 2:2 or above at degree level
  • A levels or equivalent

To apply, please visit https://tpp-careers.com/roles/service-analyst/

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.

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Service Analyst employer: TPP

TPP is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. As a Service Analyst in Leeds, you will enjoy a competitive starting salary of ÂŁ45,000, outstanding benefits including international travel opportunities, and the chance to make a meaningful impact on global healthcare. With a commitment to innovation and support for over 250,000 NHS users, TPP fosters an environment where your contributions are valued and recognised.
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Contact Detail:

TPP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Analyst

✨Tip Number 1

Network like a pro! Reach out to current Service Analysts or other employees at TPP on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!

✨Tip Number 2

Prepare for the interview by researching TPP's impact in healthcare. Understand their products and how they help improve patient care. This will show your genuine interest and help you stand out during discussions.

✨Tip Number 3

Practice common interview questions, especially those related to customer service and problem-solving. Think of examples from your past experiences that demonstrate your skills and enthusiasm for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest updates and opportunities right there. Let’s get you started on this exciting journey!

We think you need these skills to ace Service Analyst

Customer Service
Analytical Skills
Collaboration
Communication Skills
Problem-Solving Skills
Project Management
Adaptability
Attention to Detail
Data Analysis
Stakeholder Engagement
Technical Aptitude
Feedback Analysis
Innovative Thinking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping healthcare professionals and improving patient care. A little passion goes a long way!

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Analyst role. We love seeing candidates who take the time to connect their background with what we do at StudySmarter.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at TPP

✨Know Your Stuff

Before the interview, make sure you understand what a Service Analyst does and how they contribute to improving patient care. Familiarise yourself with TPP's mission and values, as well as recent projects or innovations they've launched. This will show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Service Analyst, you'll be collaborating with healthcare professionals and government leaders. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences where you've successfully resolved issues or provided support to others.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you determine if TPP is the right fit for you. Ask about opportunities for growth and international travel, as these are key aspects of the job.

✨Be Yourself

TPP values natural ability and enthusiasm over direct experience. Don’t be afraid to let your personality shine through during the interview. Share your passion for healthcare and technology, and how you can contribute to their mission. Authenticity can set you apart from other candidates!

Service Analyst
TPP
Location: Leeds
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  • Service Analyst

    Leeds
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • T

    TPP

    200-500
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