Implementation Specialist

Implementation Specialist

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Guide customers in implementing SystmOne software, managing projects from start to finish.
  • Company: TPP is a leading Digital Health company transforming healthcare delivery with innovative technology.
  • Benefits: Enjoy a competitive salary, fantastic holiday, social events, international travel, and health cover.
  • Why this job: Join a top-rated graduate employer and make a real impact in healthcare while learning and growing.
  • Qualifications: No specific experience needed; good communication skills and a willingness to learn are key.
  • Other info: Travel reimbursement for interviews and applications kept on file for 12 months.

The predicted salary is between 36000 - 60000 £ per year.

Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.

With tens of thousands of patients in most projects, your job will be to deliver a safe and successful migration. You will work alongside other teams in the company to take issues from customers and help solve complex problems. The team is involved in every stage of the implementation process, from arranging the initial contract, to managing the direction of the project and ensuring the customer is satisfied with the product and level of service they receive.

No experience of IT, healthcare or project management is required. If you have good communication skills and are keen to learn, you will be given responsibility within your first few weeks. You will get the opportunity to work across many other parts of the business such as finance, HR and recruitment.

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care.

Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have been consistently featured in The Job Crowd's "Top Company for Graduates to Work For", and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility'. We have also been consistently named in the Times Top 100 Graduate Employers list.

The role has an excellent starting salary of £45,000 with outstanding annual pay reviews and your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including:

  • Fantastic holiday entitlement
  • Regular social events
  • Opportunities to travel internationally
  • Life insurance
  • BUPA Health, Dental and Travel cover
  • £300 birthday meal allowance
  • Pub Fridays

To read what it’s like to work at TPP and to see our full list of benefits, visit www.tpp-careers.com.

Requirements:

  • A degree is desirable but not essential
  • A levels or equivalent

To apply, please visit our website. Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.

Implementation Specialist employer: TPP (The Phoenix Partnership)

TPP is an exceptional employer, offering a dynamic work culture that fosters growth and collaboration. With a competitive starting salary of £45,000, outstanding benefits including generous holiday entitlement, and opportunities for international travel, employees are empowered to thrive both personally and professionally. The company’s commitment to innovation in digital health, combined with its recognition as a top graduate employer, makes TPP an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

TPP (The Phoenix Partnership) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Implementation Specialist

✨Tip Number 1

Familiarise yourself with TPP's SystmOne software and its functionalities. Understanding the product will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your project management skills, even if you don't have formal experience. Consider online courses or resources that cover basic project management principles, as this knowledge can be beneficial in the role.

✨Tip Number 3

Network with current or former Implementation Specialists at TPP or similar companies. Engaging in conversations about their experiences can provide valuable insights and tips that could set you apart from other candidates.

✨Tip Number 4

Prepare to showcase your communication skills during the interview. Think of examples where you've successfully communicated complex information or resolved issues, as these are key skills for an Implementation Specialist.

We think you need these skills to ace Implementation Specialist

Project Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service Orientation
Team Collaboration
Time Management
Data Migration Understanding
Stakeholder Engagement
Analytical Skills
Learning Agility
International Project Coordination

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Implementation Specialist at TPP. Familiarise yourself with their SystmOne software and the implementation process to demonstrate your interest and knowledge in your application.

Tailor Your CV: Highlight relevant skills such as communication, problem-solving, and project management in your CV. Even if you lack direct experience in IT or healthcare, showcase any transferable skills that would be beneficial for the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you are interested in TPP and how your skills align with the job requirements. Be sure to convey your eagerness to learn and grow within the role.

Follow Application Instructions: Ensure you follow all application instructions provided on TPP's website. Submit your application through the specified channels and double-check that all required documents are included to avoid any delays in the process.

How to prepare for a job interview at TPP (The Phoenix Partnership)

✨Showcase Your Communication Skills

As an Implementation Specialist, strong communication is key. Be prepared to demonstrate your ability to convey complex information clearly and effectively. Use examples from your past experiences where you successfully communicated with diverse groups.

✨Research TPP and Its Products

Familiarise yourself with TPP's SystmOne software and its applications in healthcare. Understanding the company's mission and how their technology impacts patient care will show your genuine interest in the role and help you answer questions more effectively.

✨Prepare for Problem-Solving Scenarios

Since the role involves solving complex problems, think of examples where you've tackled challenges in previous roles or projects. Be ready to discuss your thought process and how you arrived at solutions, as this will highlight your analytical skills.

✨Express Your Willingness to Learn

TPP values candidates who are eager to learn and grow. During the interview, emphasise your enthusiasm for acquiring new skills and knowledge, especially in areas like IT and project management, even if you don't have prior experience.

Implementation Specialist
TPP (The Phoenix Partnership)
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