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- Tasks: Schedule appointments, check in patients, and provide excellent customer service.
- Company: Join Tidewater Physicians Multispecialty Group, a leader in patient care.
- Benefits: Starting pay at $15/hr, with opportunities for growth and development.
- Other info: Be part of a diverse team committed to inclusivity and excellence.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: High school diploma required; medical experience preferred but not necessary.
The predicted salary is between 30000 - 40000 £ per year.
Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Suffolk locations! Competitive Pay Starting at $15/ hr!
Major Duties and Responsibilities
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting patients and other customers that present to the practice.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance and general knowledge of billing.
- Collecting copays and balances.
- Perform other duties as requested by the Office Manager.
Knowledge, Skills and Abilities
- Knowledge of computer systems and applications.
- Nextgen experience is a plus.
- Insurance verification procedure prior authorization preferred.
- Knowledge of office equipment.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Pays strong attention to detail.
- Excellent customer service skills.
- Ability to work scheduled hours as defined in the job offer.
- Ability to communicate effectively and professionally.
EDUCATION/TRAINING/REQUIREMENTS
- COVID-19 vaccination required.
- High school diploma or equivalent required.
- One year of experience in a medical environment is preferred but not required.
Come join the TPMG team! TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
Patient Service Representative (2938) - Suffolk employer: TPMG
Contact Detail:
TPMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative (2938) - Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tidewater Physicians Multispecialty Group. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills and experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the Patient Service Representative role!
We think you need these skills to ace Patient Service Representative (2938) - Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Patient Service Representative role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and any medical experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining Tidewater Physicians Multispecialty Group. Share specific examples of how you've provided excellent customer service in the past – we love a good story!
Proofread Like a Pro: Attention to detail is key in this role, so make sure your application is free from typos and grammatical errors. We recommend reading it out loud or asking a friend to give it a once-over before you hit send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at TPMG
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Patient Service Representative. Brush up on appointment scheduling, insurance verification, and customer service skills. Being able to discuss these topics confidently will show that you're ready for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to customer service and medical terminology. This will help you articulate your thoughts clearly and reduce any interview nerves.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A neat appearance can boost your confidence and set a positive tone for the interview.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.