At a Glance
- Tasks: Manage a portfolio of properties, ensuring customer satisfaction and compliance with regulations.
- Company: Join Chaneys Chartered Surveyors, a trusted property management company with over 50 years of experience.
- Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
- Why this job: Be part of a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in property management and strong customer service skills are essential.
- Other info: Full-time role based in Caversham, with a competitive salary and recognition incentives.
The predicted salary is between 28800 - 43200 Β£ per year.
Location: Head Office, Chiltern House, Marsack Street, Caversham, Reading
Salary: Competitive
About Chaneys Chartered Surveyors
Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords.
Benefits
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description
The Property Manager is responsible for the day-to-day management of a portfolio of developments in the Reading area. Key responsibilities and tasks include:
- To carry out development inspections as necessary to ensure Chaneys and Trinity Property Groupβs responsibilities are met.
- To effectively manage the relationship with the customer (responding to customer queries, attending meetings, working with customer groups and ensuring complaints are resolved effectively).
- To liaise with the Accounts department to ensure accurate financial management of the development.
- Source, appoint and manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health and Safety and Industry legislation is adhered to.
- To ensure all monthly reporting is completed accurately and in a timely manner.
- To support other colleagues when necessary.
- To effectively manage ad-hoc projects (such as redecorations) as required.
- To attend Chaneys office as and when required.
Qualifications And Skills
Candidates for this position should have the following skills and qualifications:
- Experience in the residential property management sector.
- A proven track record in customer service.
- Must have a full UK driving license (maximum 6 points).
- Must have good negotiation skills and attention to detail.
- A proven track record of budgeting and account management.
- An understanding of leasehold property legislation.
- Excellent communication skills both written and oral.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Property Manager employer: TPG Ltd
Contact Detail:
TPG Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Property Manager
β¨Tip Number 1
Familiarise yourself with the local property market in Reading. Understanding the specific challenges and opportunities in this area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
β¨Tip Number 2
Network with professionals in the property management sector. Attend local events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Property Manager position.
β¨Tip Number 3
Brush up on your negotiation skills, as they are crucial for a Property Manager. Consider role-playing scenarios with friends or colleagues to practice handling various situations you might encounter in the role.
β¨Tip Number 4
Research Chaneys Chartered Surveyors and their approach to property management. Understanding their values and client-focused philosophy will allow you to tailor your discussions and show how you align with their mission during the interview process.
We think you need these skills to ace Property Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Emphasise your customer service skills, budgeting experience, and any knowledge of leasehold property legislation.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Property Manager role. Mention how your skills align with their needs, particularly in managing customer relationships and overseeing projects.
Showcase Relevant Achievements: Include specific examples of past successes in property management or customer service. Quantify your achievements where possible, such as improvements in customer satisfaction or successful project completions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Property Manager role.
How to prepare for a job interview at TPG Ltd
β¨Know Your Portfolio
Familiarise yourself with the types of properties you will be managing. Understand the specific needs and challenges of residential property management, as well as any relevant legislation. This will show your potential employer that you are prepared and knowledgeable.
β¨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully managed customer relationships or resolved complaints. Highlight your ability to communicate effectively and maintain a positive rapport with clients, as this is crucial for a Property Manager.
β¨Showcase Your Financial Acumen
Be ready to discuss your experience with budgeting and financial management. You might be asked about how you would handle financial discrepancies or manage costs effectively, so having concrete examples will help you stand out.
β¨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as dealing with difficult tenants or managing unexpected repairs. Practising your responses to these situations can demonstrate your problem-solving skills and readiness for the job.