TPF Recruitment is supporting a well-established accountancy practice with the recruitment of a Client Manager to join their Bookkeeping and Outsourced Finance team in Uckfield.
This is a varied, client-facing role with responsibility for managing client relationships, overseeing service delivery and leading a team of bookkeeping professionals across multiple locations.
The Role:
Working closely with the Outsourcing Partner and Outsourcing Manager, you will take responsibility for a portfolio of clients while helping to lead and develop the wider bookkeeping team.
Your responsibilities will include:
- Managing strong, long-term relationships with a portfolio of clients
- Leading and supporting a team of bookkeeping professionals
- Reviewing bookkeeping, management accounts, CIS and VAT returns
- Managing workflow and ensuring deadlines and quality standards are maintained
- Overseeing VAT registrations, deregistration's and enquiries
- Supporting new business opportunities, proposals and client onboarding
- Reviewing timesheets, billing and recoveries
- Helping improve processes and ensuring clients receive an efficient, high-quality service
- Embracing new technology and developing effective accounting solutions for clients
- Training and mentoring team members across bookkeeping systems and processes
The role offers a good balance of client management, technical bookkeeping, team leadership and business development.
Requirements
You will ideally be AAT, ACCA or ACA qualified, or qualified by experience, with:
- Previous experience within an accountancy practice
- Strong bookkeeping and VAT knowledge
- Experience managing or mentoring a team
- Excellent client relationship and communication skills
- Strong IT skills and experience with platforms such as Xero, Sage, Dext, QuickBooks or ApprovalMax
- A highly organised and proactive approach
- The confidence to work independently while contributing to a wider team
Benefits
- Competitive salary and performance-related bonus
- Private health insurance
- Pension scheme
- Life insurance / death in service
- Ongoing professional development and training
- Flexible working arrangements
- Supportive and collaborative working environment
- Opportunity to take a lead role within a growing outsourced finance function
About the role
If you are an experienced bookkeeping or practice professional looking for a client-facing management role with genuine responsibility for clients and people, this could be an excellent next step.
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