Trainee or Qualified Conductor - Various Locations for Talent Pool in Kingston upon Hull

Trainee or Qualified Conductor - Various Locations for Talent Pool in Kingston upon Hull

Kingston upon Hull Apprenticeship 26960 - 35213 £ / year (est.) No working from home possible
Tpexpress

At a Glance

  • Tasks: Become the friendly face of our trains, helping customers and ensuring smooth journeys.
  • Company: Join TransPennine Express, a leader in transforming the rail industry with a focus on people.
  • Benefits: Enjoy a competitive salary, free travel for you and family, plus discounts and a pension scheme.
  • Other info: Flexible hours and a mix of training make this an exciting opportunity for growth.
  • Why this job: Make a real impact on customer experiences while developing your skills in a dynamic environment.
  • Qualifications: Must be over 18, live within commuting distance, and pass medical and screening requirements.

The predicted salary is between 26960 - 35213 £ per year.

Trainee Train Conductors - Various Locations for Talent Pool

There\'s a lot more to this job than checking tickets. It\'s about creating rapport with customers and acting as the face of our business. With a mixture of classroom and practical training, you can progress to a Qualified Conductor in around three months.

Being a conductor, you need to know your stuff, routes and rules, issuing tickets and honouring rail cards, delays and other possible problems, which can be distressing for customers. We\'ll teach you what you need to know but it\'s at those times that the quality of your customer service, communication and dedication will be truly tested.

As confident in your decision making as you are under pressure, you\'ll be ready for every challenge that comes your way and no matter what hours you happen to be working that week (this is no regular 9-to-5 job).

If you\'re ready for the training, can be flexible about your working hours and will enjoy the critical responsibility and the opportunity to make the most of your natural people skills, then this is definitely the role for you.

We offer an attractive salary of £35,213 per annum, once qualified. During training, you\'ll receive £26,960 per annum. There\'s a final salary pension scheme and big savings on rail travel: free TransPennine Express journeys for you and free leisure journeys for your family. You and your family can also get discounts with other train operating companies. Your job comes with all kinds of benefits, discounts and a Cycle to Work scheme

Due to the safety responsibilities in the role applicants must

  • Not have defective colour vision or under gone laser eye surgery
  • You must be willing to work irregular and unsociable shift patterns
  • You must live within a 60 minute commutable distance from the location you are applying for, evidence may be requested as proof of residence.
  • You must be over 18 years old.
  • You must be able to pass a drug and alcohol screening and meet the medical requirements for the role.

How to apply?

Applicants will be required to complete an online application form and questions. If successful we\'ll request online psychometric testing for you and if successful you\'ll be invited to a face to face interview with member of our customer experience team. If you\'ve got what we\'re looking for, we\'ll invite you to a medical examination and a drugs/alcohol screening as we need to make sure you can safely carry out the role.

What can we offer you?

  • Excellent career prospects.
  • A personal development plan.
  • Structured training and development
  • Competitive salary paid on 4 weekly basis.
  • Generous annual leave entitlement.
  • Free TransPennine Express rail travel for you and your dependants*.
  • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years\' service* for you and your dependants*.
  • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there\'s someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home.
  • Option to join the Railway Pension Scheme with significant employer contributions.
  • Family friendly maternity and paternity benefits.
  • Plus, high street and lifestyle discounts as well as a cycle to work scheme*.

*Terms and conditions apply.

Going places has never felt better!

At TransPennine Express, it\'s our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it\'s ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we\'d love to have you onboard.

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Trainee or Qualified Conductor - Various Locations for Talent Pool in Kingston upon Hull employer: Tpexpress

TransPennine Express is an exceptional employer that prioritises the growth and well-being of its employees. With a structured training programme, competitive salaries, and generous benefits including free rail travel for you and your family, we foster a supportive work culture that values individual contributions. Join us to not only advance your career as a Trainee or Qualified Conductor but also to be part of a team dedicated to transforming the rail industry while enjoying a fulfilling work-life balance.

Tpexpress

Contact Details:

Tpexpress Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Trainee or Qualified Conductor - Various Locations for Talent Pool in Kingston upon Hull

Get Involved in Local Transport Initiatives

Join local transport and logistics meetups or community groups. These gatherings can be goldmines for meeting professionals in the field and discovering apprenticeship openings, often before they're advertised.

Leverage Your College Links

If you're at college, get in touch with your career services. They often have partnerships with companies in the transportation and logistics sector that are looking for enthusiastic apprentices, so don't be shy about tapping into those connections.

Showcase Your Passion for the Industry

Create a small portfolio or blog that reflects your interest in logistics. Share insights or analysis about trends in transportation. This shows potential employers, like Tpexpress, that you’re not just looking for any job, but you’re genuinely invested in the industry.

Apply Through Our Website for Direct Hits

When you find an apprenticeship with Tpexpress, make sure you apply through our website. It's often the quickest way to get noticed by hiring managers, plus you’ll gain a bit of an edge over candidates who apply through other channels.

We think you need these skills to ace Trainee or Qualified Conductor - Various Locations for Talent Pool in Kingston upon Hull

Customer Service Skills
Communication Skills
Decision-Making Skills
Ability to Work Under Pressure
Flexibility in Working Hours
Knowledge of Rail Routes and Regulations
Problem-Solving Skills

Some tips for your application 🫡

Navigating the Basics:Make sure your CV outlines any relevant experience in transportation or logistics, even if it's just from school projects or part-time jobs. It’s all about showing your enthusiasm for the field and any skills like organisation and time management that you've gained along the way.

Show off Your Skills:In your cover letter, mention specific skills that are important in transportation and logistics, such as problem-solving or communication. Share examples of how you've used these skills effectively in past experiences; it could be from group work, projects, or even helping out with family businesses.

Your Journey to Us:Don’t shy away from sharing your motivation for wanting to do an apprenticeship in the transportation-logistics sector. Employers love to see a genuine interest in learning the ropes and contributing to their team at Tpexpress. What do you hope to gain from this apprenticeship?

Keep it Relevant:Remember to tailor your application to Tpexpress. If there are specific projects or innovations they’re known for in the transportation-logistics space, mention them. This shows you’ve done your research and are genuinely interested in being part of their journey.

How to prepare for a job interview at Tpexpress

Know Your Logistics Inside Out

Make sure you’re familiar with transportation and logistics concepts, like supply chain management and inventory control. It might be helpful for us to brush up on common terminology and key players in the industry, which could pop up during your interview at Tpexpress.

Get Ready for Scenario Questions

In logistics, interviewers often like to present you with hypothetical scenarios, like dealing with delivery delays or managing unexpected changes in shipments. Try and think of examples from your past experiences or even use case studies to illustrate how you’d handle these situations effectively.

Demonstrate Your Willingness to Learn

As this is an apprenticeship, showing off your eagerness to learn is super important! We want to showcase that we are not just here for the job but that we are invested in growing our skills and knowledge within the logistics sector at Tpexpress.

Show Off Those Soft Skills

In transportation-logistics, communication is key! Be prepared to discuss how you can effectively collaborate with team members and manage relationships with clients and suppliers. It's all about teamwork and adaptability, so let’s make sure we convey that enthusiasm during the interview.