Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assist with ticket purchases, and maintain station safety and cleanliness.
- Company: Leading rail service provider in Scunthorpe with a focus on customer experience.
- Benefits: Competitive salary, free rail travel for you and dependents, and career growth opportunities.
- Why this job: Join a supportive team and make a difference in customer journeys every day.
- Qualifications: Excellent customer service skills and a friendly, adaptable attitude.
- Other info: Flexible shift patterns to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
A leading rail service provider in Scunthorpe is seeking a Customer Service Professional. In this role, you will engage with customers at the station, assist with ticket purchases, and ensure safety and cleanliness.
Ideal candidates will have:
- Excellent customer service skills
- A friendly demeanor
- Adaptability to various shift patterns
The position offers:
- Career prospects
- Competitive salary
- Free rail travel for you and dependents
- A supportive work environment
Station Customer Experience Specialist - Travel Benefits in Scunthorpe employer: Tpexpress
Contact Detail:
Tpexpress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Customer Experience Specialist - Travel Benefits in Scunthorpe
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you chat with them, drop in some insights about how you can enhance the customer experience at the station.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with a friend. This will help you feel more confident when engaging with customers and show that you're ready for anything.
✨Tip Number 3
Be flexible! Since the job involves various shift patterns, highlight your adaptability during interviews. Share examples of how you've successfully managed changing schedules in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Station Customer Experience Specialist - Travel Benefits in Scunthorpe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and what makes you a friendly and approachable person.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention your adaptability to shift patterns and any relevant experience that aligns with the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Tpexpress
✨Know the Company Inside Out
Before your interview, do some homework on the rail service provider. Understand their values, mission, and any recent news or developments. This will not only impress the interviewer but also help you tailor your answers to show how you fit into their culture.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you’ve excelled in customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your capability and passion for providing excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions. Practice responding to scenarios like dealing with an unhappy customer or assisting someone with ticket purchases. This will show your problem-solving skills and adaptability.
✨Dress the Part and Be Yourself
While it’s important to look professional, don’t forget to let your personality shine through. Dress smartly but comfortably, and be genuine in your responses. A friendly demeanour is key for this role, so let your natural charm come across during the interview.
