At a Glance
- Tasks: Provide exceptional customer service at the station, assisting passengers and ensuring safety.
- Company: Join TransPennine Express, a leading transport provider focused on customer experience.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Work outdoors in all weathers and enjoy a vibrant team atmosphere.
- Why this job: Make a difference in people's journeys while working in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 27000 £ per year.
TransPennine Express is seeking a Customer Service Professional to work at the station, covering ticket offices, barriers and platforms. You will deliver proactive, personable service and support customers throughout their journey, with a role that includes assisting disabled passengers and ensuring safety and station cleanliness.
Roles involve varied shifts, including early starts, nights and weekends, outdoors in all weathers, and strong emphasis on keeping passengers informed with up-to-date information.
Station Customer Service Leader in Scarborough employer: Tpexpress
TransPennine Express is an exceptional employer dedicated to fostering a supportive and dynamic work environment for its employees. With a strong commitment to professional development, we offer excellent career prospects, structured training, and generous benefits including free rail travel for you and your dependants. Our culture prioritises safety, compliance, and continuous improvement, making it a rewarding place for those passionate about operational excellence in the rail industry.
