Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, assist with luggage, and provide train service information.
- Company: Major train operating company at Manchester Airport.
- Benefits: Free travel for dependents, structured training, and attractive benefits.
- Why this job: Join a dynamic team and enhance your customer service skills while travelling.
- Qualifications: Excellent customer service skills and ability to process payments.
- Other info: Exciting career prospects with varied shifts and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A major train operating company is seeking a Customer Service Professional based at Manchester Airport. In this role, you will engage with customers, assist with luggage, and provide information on train services, while maintaining a professional appearance.
The position requires excellent customer service skills, the ability to process payments, and willingness to work varied shifts.
Career prospects, structured training, and attractive benefits including free travel for dependents make this an exciting opportunity.
Rail Revenue & Customer Service Agent in Manchester employer: Tpexpress
Contact Detail:
Tpexpress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Revenue & Customer Service Agent in Manchester
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, especially at a busy place like Manchester Airport. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Dress the part! Since maintaining a professional appearance is key for this role, make sure you look sharp for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Rail Revenue & Customer Service Agent in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and any specific examples of how you’ve gone above and beyond to help them.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Rail Revenue & Customer Service Agent role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention your ability to assist with luggage and provide information on train services, as these are key aspects of the role we’re looking to fill.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Manchester Airport.
How to prepare for a job interview at Tpexpress
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you use to ensure a positive experience. This role is all about engaging with customers, so showing that you understand their needs is crucial.
✨Familiarise Yourself with Train Services
Take some time to research the train services offered by the company. Knowing the routes, schedules, and any recent changes will show your genuine interest in the role. You might even get asked about specific services during the interview, so being prepared can really set you apart.
✨Dress the Part
Since maintaining a professional appearance is part of the job, make sure you dress smartly for the interview. A neat and tidy outfit not only reflects well on you but also shows that you take the opportunity seriously. First impressions matter!
✨Be Ready for Shift Work Questions
This position requires a willingness to work varied shifts, so be prepared to discuss your availability. Think about how you can manage your time effectively and be flexible. Showing that you're adaptable and ready to take on different shifts will demonstrate your commitment to the role.
