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- Tasks: Ensure passengers have valid tickets and provide excellent customer service.
- Company: Dynamic train operating company based in Manchester Piccadilly.
- Benefits: Competitive salary, travel discounts, and structured training programme.
- Why this job: Join a customer-focused team and help enhance the travel experience.
- Qualifications: Strong customer service skills and attention to detail required.
- Other info: Flexible hours including early mornings, late nights, and weekends.
The predicted salary is between 30000 - 42000 £ per year.
A train operating company is seeking a Revenue Protection Inspector based in Manchester Piccadilly to minimize ticketless travel. Key responsibilities include ensuring passengers have valid tickets, communicating effectively with customers, and handling cash transactions.
The ideal candidate will possess excellent customer service skills and attention to detail. This role requires flexibility to work early mornings, late nights, and weekends.
Offers include a competitive salary, travel discounts, and a structured training program.
On-Train Revenue Protector – Customer-Focused Role in Manchester employer: Tpexpress
Contact Detail:
Tpexpress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Train Revenue Protector – Customer-Focused Role in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the train operating industry. A personal recommendation can make all the difference when you're trying to land that Revenue Protection Inspector role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about effective communication and helping passengers, consider role-playing scenarios with a friend. This will help you feel more confident when discussing how you’d handle ticket checks and customer interactions during interviews.
✨Tip Number 3
Be flexible and show it! When applying, highlight your availability for early mornings, late nights, and weekends. Employers love candidates who are willing to adapt their schedules to meet the needs of the job, especially in a customer-focused role like this one.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, including the On-Train Revenue Protector position. It’s super easy to navigate, and you’ll be one step closer to joining a team that values customer service and attention to detail.
We think you need these skills to ace On-Train Revenue Protector – Customer-Focused Role in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've effectively communicated with customers in the past, especially in challenging situations.
Be Detail-Oriented: Since attention to detail is key for this role, include examples in your application that demonstrate your ability to notice the little things. Whether it's handling cash transactions or ensuring passengers have valid tickets, we need to know you can spot what matters.
Flexibility is Key: This role requires working at various times, so mention your availability clearly. If you're open to early mornings, late nights, and weekends, let us know! We appreciate candidates who are flexible and ready to adapt.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and for you to stay updated on your status. Don’t miss out!
How to prepare for a job interview at Tpexpress
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond to help a customer, as this role is all about effective communication and ensuring passengers feel valued.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the On-Train Revenue Protector. Be ready to discuss how you would handle situations involving ticket checks and cash transactions, showing that you’re detail-oriented and can think on your feet.
✨Show Flexibility and Commitment
Since the job requires working early mornings, late nights, and weekends, be prepared to discuss your availability. Demonstrating your willingness to adapt to different shifts will show that you're committed to the role and the company.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training programme or how the company measures success in this role. It shows your genuine interest and helps you understand if it’s the right fit for you.
