Customer Experience Lead — Rail Operations & Incident Support in Manchester

A leading rail service provider is seeking a proactive Duty Customer Experience Manager. This position is crucial for ensuring excellent service delivery, assisting with operational incident management, and liaising with the frontline teams. Candidates should have outstanding communication, problem-solving abilities, and be adaptable to varied shift patterns. In return, the company offers competitive pay, extensive employee benefits, and opportunities for personal development within a dynamic team environment. #J-18808-Ljbffr