TransPennine Express is seeking a Customer Delivery Manager to drive customer experience across the North of England. The role involves working at different railway locations, coordinating front-line teams and contractors, and delivering excellent service during planned disruption and routine operations.
You will act as a customer advocate for TRU, ensuring clear communication and seamless journeys for fare-paying customers while aligning with company values and safety standards.
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Rail Customer Delivery Manager — Frontline Service Leader in Leeds employer: Tpexpress
TransPennine Express is an exceptional employer dedicated to fostering a supportive and dynamic work environment for its employees. With a strong commitment to professional development, we offer excellent career prospects, structured training, and generous benefits including free rail travel for you and your dependants. Our culture prioritises safety, compliance, and continuous improvement, making it a rewarding place for those passionate about operational excellence in the rail industry.
