Teleperformance Newry is seeking a Customer Service Team Leader to manage a small team of Client Executives, ensuring productivity and quality standards for our client. You will lead from the front, coach on performance, and handle customer and client escalations while driving engagement and development.
This hybrid role requires hands-on leadership in a fast-paced environment, with 50% remote and 50% on-site, Monday to Friday 9am-6pm.
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Customer Service Team Lead – Hybrid Role & Growth in Newry employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
