TP in Manchester is seeking dedicated Contact Centre Agents for an onsite role. The position involves managing a dedicated caseload with empathy and professional conduct, supporting vulnerable customers through proactive intervention and effective case management.
Training spans 11 days, with full-time shifts 08:00–18:00, Monday to Saturday, and strong emphasis on documentation and evidence gathering. You will conduct challenging conversations, handle multiple cases, and work collaboratively
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Onsite Customer Care & Case Specialist in Manchester employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
