TP is seeking an experienced Team Leader for an on-site role in Glasgow. You will lead and coach a team to deliver outstanding customer experiences, manage performance and drive improvements in a busy contact centre environment.
The role requires strong leadership, communication skills, and the ability to deliver a Simply Brilliant experience across interactions while achieving targets. This permanent, full-time position offers a structured career path and competitive benefits.
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Team Leader - Customer Experience & Coaching (Contact Centre) in Glasgow employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
