At a Glance
- Tasks: Handle inbound calls and educate customers on fraud prevention.
- Company: Join Teleperformance, a leader in customer support for Lloyds Banking Group.
- Benefits: Hybrid work model, competitive pay, and comprehensive training provided.
- Other info: Exciting career growth opportunities in a supportive team environment.
- Why this job: Make a difference by helping customers protect their finances from fraud.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Teleperformance in Glasgow is recruiting a Fraud Specialist for the Lloyds Banking Group campaign.
This on-site role starts with two weeks of training in Glasgow, City Park, and moves to full-time inbound fraud support on a hybrid basis after probation.
You will handle inbound calls, educate customers on fraud prevention, log cases, and assist with personal banking tasks while maintaining high accuracy and compliance with regulatory requirements.
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We think you need these skills to ace Fraud Prevention Specialist – Banking Support (Glasgow)
Fraud Prevention
Customer Education
Inbound Call Handling
Case Logging
Personal Banking Support
Accuracy
Regulatory Compliance
