Teleperformance in Glasgow is seeking a Team Leader to manage and develop a team of Customer Service Agents, ensuring targets are met and procedures followed. The role is on-site at Cuprum, Glasgow, offering a full-time permanent contract and a salary of £24,784.50.
You will lead by example, coaching your team to achieve qualitative and quantitative targets, while maintaining strict compliance with client rules and procedures.
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Customer Service Team Leader: Inspire, Coach, Deliver in Glasgow employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
