Teleperformance in Glasgow is seeking a Team Leader - Customer Service to lead, coach and develop a team of Customer Service Agents. This on-site role requires 40 hours per week with a focus on achieving qualitative and quantitative targets while complying with client rules.
The ideal candidate will motivate the team, manage performance processes and drive a customer-centric culture to deliver outstanding service and satisfaction.
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Customer Service Team Lead — People & Performance in Glasgow employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
