Teleperformance is seeking a Customer Expert in Glasgow to handle inbound calls and chats for Virgin Money/Nationwide, delivering outstanding customer care and loyalty development. This full-time role is based at the Glasgow Cuprum Building, with initial training on-site and shifts 8:00 AM–6:00 PM, Monday–Friday.
You will pass on tailored product/service recommendations, maintain high service standards, and work to achieve core KPIs while adapting to new methods.
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Banking Customer Care Specialist – Inbound & Loyalty in Glasgow employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
