TP in Gateshead is hiring Contact Centre Agents for an onsite role with a 40-hour week, starting 20 January 2027. You will assess caseloads, conduct careful interviews, and collaborate with agencies to support vulnerable customers and safeguard wellbeing and financial stability.
The role requires flexibility to cover shifts 08:00–18:00, Monday to Friday, with 11 days of training. BPSS vetting applies, and a strong focus on professional communication and accurate record-keeping is essential.
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Onsite Case & Customer Care Specialist in Gateshead employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
