Customer Service Team Lead - Inspire & Elevate Performance in Gateshead

A customer service company in Gateshead is seeking a Team Leader to lead and mentor a team of Customer Service Agents. You will create a positive culture and ensure compliance with rules and procedures while driving your team\’s success. Ideal candidates should have proven people management skills, experience managing KPIs, and excellent communication abilities. This permanent role offers an engaging work environment and focuses on optimizing team performance and satisfaction. #J-18808-Ljbffr