At a Glance
- Tasks: Lead project delivery and optimise workflows using innovative tools and AI.
- Company: Join a forward-thinking agency focused on creativity and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to diversity and career progression.
- Why this job: Make a real impact by enhancing project delivery and client satisfaction.
- Qualifications: Experience in project management and familiarity with AI tools.
The predicted salary is between 50000 - 60000 £ per year.
The Delivery Manager is a key role for a new team structure and workflow, focused on supporting delivery excellence and the realisation of high-quality, integrated outputs for our clients. Working in close partnership with client leads, this position assists in the robust set-up and governance of projects, the consistent application of the DIPPAM workflow, and the effective adoption of AI. The Delivery Manager plays a vital supporting role in project set-up, triage, and delivery within the client pillar with guidance from the Head of Creative Operations, Client Leads and Head of Production. They contribute to achieving pillar-specific OKRs, helping to embed tools and platforms and ensuring teams are equipped to meet or exceed client expectations. Their expertise lies in optimisation and supporting project teams to deliver their best work against agreed client expectations.
Responsibilities
- Support the Client Leads and client service teams in the comprehensive upfront triage and rigorous definition of projects from the outset.
- Contribute to the definition of robust guardrails and ways of working on all projects, based on agency guidelines.
- Assist with effective resource and cost planning, the identification of risks, and the creation of mitigation plans to ensure clear project control and governance from the outset.
- Manage the upward approval process for final project scope, timelines, and delivery plans, ensuring timely sign-off from senior stakeholders to maintain project momentum.
- Support the application and maintenance of rigorous project and operational fundamentals, including proactive in-flight management, diligent tracking, and robust change control mechanisms.
- Support Client Leads with the delivery of high-quality, integrated project outputs.
- Assist in the implementation of robust QA & risk protocols, leveraging AI where possible for early detection and mitigation of potential issues.
- Monitor and report on project health and performance, identifying areas for improvement and supporting the implementation of AI-driven solutions to enhance execution.
- Support the consistent project set-up and adoption of WPP Open, ensuring its effective use as our central platform for integrated delivery.
Transformation
- Support the landing and adoption of the workflow and renewed delivery practices within their pillar.
- Assist in the optimisation of our new client-specific resource management processes, ensuring efficient allocation of talent and specialist services.
- Monitor the delivery of accelerated outputs, aligned to the effort and timeframe guidelines defined by DIPPAM leadership.
- Support with the delivery of Sprints and other innovative ways of working that enable accelerated integrated delivery.
Change Adoption & Training Support
- Support the successful adoption of new processes, structures, and technologies by teams within your pillars.
- Support with the planning and execution of training programmes related to the DIPPAM workflow, WPP Open, AI tools, and new operational procedures.
Skills Required
- Strong project and programme management skills, with experience in managing complex projects from initiation to completion, ensuring adherence to scope, budget, and timelines.
- Experience in implementing and contributing to the optimisation of operational and project management frameworks within a marketing or creative agency.
- Good practical experience in leveraging AI, machine learning, and automation tools to optimise workflows.
- Experience in adopting new operational processes and technologies, helping to foster a culture of continuous improvement.
- Strong facilitation skills, with experience in Agile sprints with internal teams and clients.
- Proven ability to build strong relationships and effectively communicate with diverse internal and external stakeholders.
- Strong familiarity and practical experience with WPP Open.
- Strong collaborative skills with the ability to work effectively with diverse internal teams (e.g. Creative, Production, Strategy, Planning and Specialist Services).
- A proactive and analytical approach to identifying operational bottlenecks, anticipating risks, and implementing effective solutions.
- Excellent communication skills to articulate operational processes clearly and support the consistent adoption of new ways of working.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Delivery Manager employer: T&P
WPP is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. As a Delivery Manager, you will benefit from extensive training opportunities, a commitment to employee growth, and the chance to work with cutting-edge AI tools in a supportive environment. Our focus on diversity and inclusion ensures that every team member feels valued and empowered to contribute to high-quality project delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Nail that interview prep! Research the company and its projects, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your project management prowess.
✨Tip Number 3
Show off your skills! If you’ve got experience with AI tools or project management frameworks, make sure to highlight that in conversations. We want to see how you can bring value to our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and delivery excellence. We want to see how your skills align with the role of Delivery Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your AI Savvy:Since leveraging AI is a key part of this role, be sure to mention any experience you have with AI tools or automation in your application. We’re keen to see how you can contribute to optimising workflows and enhancing project delivery.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your skills and experiences stand out. We appreciate straightforward communication that gets right to the heart of your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at T&P
✨Know Your Projects Inside Out
Before the interview, make sure you understand the key projects you've managed in the past. Be ready to discuss how you defined project scopes, managed timelines, and ensured quality outputs. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Familiarise Yourself with DIPPAM and WPP Open
Since the role heavily involves the DIPPAM workflow and WPP Open, take some time to learn about these systems. If possible, find examples of how they’ve been used effectively in project management. This knowledge will demonstrate your commitment to adopting new processes and technologies.
✨Showcase Your AI Savvy
Given the emphasis on leveraging AI for project optimisation, be prepared to discuss any experience you have with AI tools. Share specific instances where you’ve used technology to enhance project delivery or identify risks early on. This will highlight your forward-thinking approach.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific project challenges or changes in scope. Think through potential scenarios related to project governance and resource management. Practising your responses will help you articulate your problem-solving skills clearly during the interview.
