TP is seeking dedicated Contact Centre Agents for an onsite role in Manchester. You will manage a dedicated caseload with empathy and professionalism, assessing and intervening to support vulnerable customers while coordinating with relevant agencies and stakeholders.
The role emphasizes strong time management, compassionate communication, and adherence to legal and policy requirements. Training and a 40-hour week with flexible shifts are provided.
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Onsite Customer Care & Complex Case Specialist in Burton upon Trent employer: T&P
TP ICAP is an exceptional employer, offering a dynamic work environment in the heart of Belfast, where innovation and collaboration thrive. With a strong commitment to employee development, we provide comprehensive training and growth opportunities within the fast-paced financial services sector. Our inclusive culture fosters teamwork and encourages diverse perspectives, making it a rewarding place for individuals looking to make a meaningful impact in their careers.
