Teleperformance in Manchester is seeking dedicated Contact Centre Agents to join our team. This onsite role requires empathy, strong judgment, assessment skills, and excellent time management to manage a caseload with confidentiality and professionalism.
You will review information from multiple sources, ask targeted follow-up questions, document progress on our systems, and collaborate with colleagues to support vulnerable customers and improve wellbeing and financial stability.
#J-18808-LjbffrOnsite Case Manager & Support Specialist – Manchester in Burton upon Trent employer: T&P
TP is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where creativity thrives. With a focus on employee growth, we provide ample opportunities for professional development and a supportive environment that encourages strategic thinking. Located in London, our hybrid model allows for flexibility while working with a diverse team on impactful projects for a leading multinational beverage client.
