At a Glance
- Tasks: Engineer and transform global voice and AV systems using cutting-edge technologies.
- Company: Join a leading global firm focused on innovative communication solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team culture with excellent career advancement opportunities.
- Why this job: Be at the forefront of voice technology and make a real impact in a dynamic environment.
- Qualifications: Experience with voice technologies and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Role Overview
Enterprise Voice and AV plays a pivotal role in guaranteeing the reliability, performance, and scalability of the company’s global Unified Communications and Voice infrastructure.
This technically demanding position is responsible for engineering and transformation initiatives across a range of platforms, including Cisco Call Manager, Audio Codes SBCs, Cisco CUBEs, Audio/Visual systems, and Microsoft Teams environments.
Key responsibilities include leading migration projects such as moving Audio Codes SBCs to the AWS Cloud and replacing legacy Cisco gateways with Audio Codes SBCs.
The role also involves enhancing SIP/TDM trunking and interconnects, and driving the adoption of AI‑powered analytics and automation to optimise voice operations, transformation, troubleshooting, and global support for the company’s Voice strategy.
This encompasses VOIP, collaboration tools, Audio/Visual systems, SBCs, voice gateways, and SIP/TDM trunking.
The position is an integral part of the Voice and AV engineering team, delivering support for TP ICAP services globally.
- Role Responsibilities
- Design, implement, and support enterprise voice solutions with a strong focus on Audio Codes SBCs, Cisco CUBEs, and cloud migration.
- Technical Lead for voice projects such as migrating Audio Codes SBCs to AWS Cloud or migrating Cisco legacy gateways to Audio Codes SBCs.
- Provide advanced troubleshooting for voice/video/IPTV services, including Cisco IP phones, Teams Direct Routing, and Microsoft Teams Rooms.
- Develop and maintain automation scripts (Power Shell, Python, or similar) for SBC configuration and provisioning, monitoring and alerting workflows, bulk migration tasks and operational efficiency.
- Maintain proactive monitoring frameworks to ensure high availability and reliability.
- Act as L2/L3 escalation point for complex voice/AV/MTR issues.
- Ensure compliance with TP ICAP’s Permit to Operate and Change Control processes.
- Collaborate with internal teams across all global regions to fix issues and enhance services.
- Extensive knowledge of Enterprise voice technologies, Unified Communications, and Trader Voice.
- Deep expertise in Audio Codes SBCs (configuration, migration, and cloud deployment) and SIP Trunking configuration with best practices.
- Proven experience in IP Network & Voice/IP Telephony, including Cisco Unified Communication Suite and strong understanding of LAN, WAN & telecommunication operations.
- Strong knowledge of Cisco networking systems with ability to configure & troubleshoot voice‑related hardware; CCNP or CCVP certification required.
- Hands‑on experience with Cisco Unified Communications, Cisco CUBEs, and legacy gateway replacement.
- Hands‑on experience with Audio Codes SBC implementation on premise and in AWS.
- Solid understanding of LAN/WAN networking and Unified Communication / IP telephony.
- Experience with Microsoft Teams direct routing and enterprise voice integration.
- Desired Skills
- Proficiency in scripting languages (Power Shell, Python, Bash) for automation and orchestration, applied to network/voice analytics.
- Experience supporting Digital Signage and IPTV platforms for enterprise AV solutions.
- Familiarity with Microsoft Teams Room pro Modern Workplace technologies.
- Strong problem‑solving, analytical, and project management skills.
- Ability to work under pressure and manage multiple priorities.
- Excellent interpersonal and communication skills for cross‑functional collaboration.
- Demonstrates loyalty to TP ICAP principles, works ethically, and respects professional and company values.
- Special Job Requirements
Occasional out of business hours support and weekend work for implementation of changes.
- Job Band & Level - Professional, 5
- #J-18808-Ljbffr
Engineer Enterprise Voice and AV employer: TP ICAP
TP ICAP is an excellent employer that fosters a collaborative and innovative work culture in the vibrant city of Belfast. Employees benefit from a high level of autonomy in their roles, along with opportunities for professional growth and client engagement, making it a rewarding environment for those passionate about financial markets and analytics.
