Production Support Team Lead - EMEA, Automation & Incidents in Belfast

Production Support Team Lead - EMEA, Automation & Incidents in Belfast

Belfast Full-Time 50000 - 65000 £ / year (est.) No working from home possible
TP ICAP

At a Glance

  • Tasks: Lead a Level 2 support team and tackle critical production issues in trading applications.
  • Company: Join TP ICAP, a leader in operational agility and service excellence.
  • Benefits: Competitive salary, career growth, and the chance to lead impactful projects.
  • Other info: Opportunity for continuous improvement and significant project leadership.
  • Why this job: Make a difference in a dynamic environment while enhancing your leadership skills.
  • Qualifications: Proven team leadership, strong Windows Server and Unix/Linux skills, and SQL proficiency.

The predicted salary is between 50000 - 65000 £ per year.

TP ICAP is seeking a Production Support Team Lead in Belfast, UK, to enhance operational agility and service excellence. The role involves managing a Level 2 support team and handling critical production issues in cloud and on-premises trading applications.

The ideal candidate will have proven experience in team leadership, exceptional Windows Server and Unix/Linux skills, and proficiency in SQL. This position offers an opportunity to lead significant projects and foster continuous improvement.

Production Support Team Lead - EMEA, Automation & Incidents in Belfast employer: TP ICAP

TP ICAP is an excellent employer that prioritises operational agility and service excellence, making it a dynamic place to work in Belfast. With a strong focus on employee growth, we offer opportunities for leadership development and continuous improvement within a collaborative work culture. Our commitment to innovation and support ensures that team members are equipped to tackle critical challenges in a rewarding environment.

TP ICAP

Contact Details:

TP ICAP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Production Support Team Lead - EMEA, Automation & Incidents in Belfast

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at TP ICAP or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by brushing up on your technical skills. Since this role involves Windows Server, Unix/Linux, and SQL, make sure you can confidently discuss your experience and tackle any technical questions that come your way.

Tip Number 3

Showcase your leadership skills! Be ready to share examples of how you've successfully led teams and managed critical production issues. Highlighting your ability to foster continuous improvement will definitely catch their attention.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Production Support Team Lead - EMEA, Automation & Incidents in Belfast

Team Leadership
Windows Server
Unix/Linux
SQL
Cloud Computing
On-Premises Applications
Incident Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in team leadership and technical skills, especially with Windows Server, Unix/Linux, and SQL. We want to see how your background aligns with the role of Production Support Team Lead.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about enhancing operational agility and service excellence. Share specific examples of how you've handled critical production issues in the past.

Showcase Your Leadership Skills:In your application, emphasise your experience managing teams and leading projects. We’re looking for someone who can foster continuous improvement, so don’t hold back on sharing your successes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Belfast!

How to prepare for a job interview at TP ICAP

Know Your Tech Inside Out

Make sure you brush up on your Windows Server, Unix/Linux, and SQL skills. Be ready to discuss specific scenarios where you've used these technologies to solve problems or improve processes. This will show that you’re not just familiar with the tools, but that you can leverage them effectively in a production support environment.

Showcase Your Leadership Experience

Prepare examples of how you've successfully led a team in the past. Think about challenges you faced, how you motivated your team, and the outcomes of your leadership. This is crucial for a role that involves managing a Level 2 support team, so be ready to highlight your ability to foster collaboration and drive results.

Understand the Business Context

Research TP ICAP and its operations, especially in the EMEA region. Familiarise yourself with their trading applications and any recent news or developments. This knowledge will help you demonstrate your interest in the company and how you can contribute to enhancing operational agility and service excellence.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-time situations. Think of examples where you handled critical production issues, particularly in cloud and on-premises environments. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.