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- Tasks: Support brokers and traders, ensuring smooth operations in a fast-paced trading environment.
- Company: TP ICAP is a leading global market infrastructure provider with a rich history since 1866.
- Benefits: Enjoy a dynamic work culture, training opportunities, and the chance to innovate in your role.
- Why this job: Join a diverse team where your contributions matter and make a real impact in global markets.
- Qualifications: Strong communication skills, technical competency, and a passion for problem-solving are essential.
- Other info: Inclusivity is key; we encourage all backgrounds to apply, as potential matters most.
The predicted salary is between 36000 - 60000 £ per year.
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview:
The Trading Venue Operations function is the first line of support for our brokers and traders, the role is essential to keep the business moving due to the ever growing requirement for technology integration in our broking business. The role encompass a wide range of activities and engagement with stakeholders across multiple departments as well as our front office staff.
Role Responsibilities:
Market Support
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Broker support
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Trade issue investigation
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Trading application support and investigation
Market Control
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Instrument/curve creation and configuration
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Client/account onboarding and maintenance
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Trading and settlement holiday amendments
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Maintain client credit matrix for selected products
Client Services
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Deployment of ICAP’s trading platforms, either by internet or Java webstart
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Technical support
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STP and API support
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Liaise with 3rd parties such as ION, Markit, Traiana, ICE, Reuters
Experience / Competences:
Essential
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High technical competency
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Basic knowledge of Credit derivative products
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Strong client facing ability
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An excellent communicator, both written and verbal
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Honest and trustworthy, with an open communication style
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A passion for quality, and a drive to succeed
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Must be a strong team player, and highly committed
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Takes ownership of an issue through to resolution
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Motivated and highly organised
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Able to provide guidance and support
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Good problem solving skills
Desired
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Experience in a support role from a market or technical perspective
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Service orientated with good understanding of trade flows
Job Band & Level: Professional / 4
#LI-Onsite #LI-ASO
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn\’t align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don\’t hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That\’s why we\’re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord – our Employee Network – is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK – 135 Bishopsgate – London #J-18808-Ljbffr
Trading Venue Operations Associate employer: TP ICAP Group
Contact Detail:
TP ICAP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Venue Operations Associate
✨Tip Number 1
Familiarise yourself with the trading platforms and technologies mentioned in the job description, such as ION, Markit, and Traiana. Understanding how these systems work will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the trading and financial services industry. Attend relevant events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at TP ICAP.
✨Tip Number 3
Brush up on your problem-solving skills, especially in a trading context. Be prepared to discuss specific scenarios where you've successfully resolved issues, as this is a key aspect of the Trading Venue Operations Associate role.
✨Tip Number 4
Demonstrate your client-facing abilities by preparing examples of how you've effectively communicated with clients or stakeholders in previous roles. This will highlight your suitability for the support aspects of the position.
We think you need these skills to ace Trading Venue Operations Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trading Venue Operations Associate. Highlight your relevant experience in market support, broker support, and technical troubleshooting in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your technical competency, client-facing abilities, and problem-solving skills, as these are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to take ownership of issues and work collaboratively in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication style is clear and professional, reflecting the qualities TP ICAP values.
How to prepare for a job interview at TP ICAP Group
✨Understand the Role
Make sure you have a solid grasp of what a Trading Venue Operations Associate does. Familiarise yourself with market support, broker support, and trade issue investigation. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Technical Skills
Since the role requires high technical competency, be prepared to discuss your experience with trading applications and any relevant technical support roles you've held. Highlight specific examples where you've successfully resolved technical issues or improved processes.
✨Demonstrate Client-Facing Abilities
As this position involves significant interaction with clients, be ready to share examples of how you've effectively communicated with clients in the past. Emphasise your ability to build relationships and provide excellent service, as this is crucial for success in the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to take ownership of an issue and guide it to resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
