ETD Operations Analyst 1

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong.

The Trade Management (TM) team processes transactions for the Name Give Up (NGU) business as well as Futures: Exchanged Traded Derivatives (ETD). This role will be supporting the Trade Management ETD business. As a TM Analyst, you are responsible for ensuring the accurate and timely processing of all trades, from internal front end trade capture systems, through the TM systems, and then out to the clients via various delivery mechanisms, following established guidelines, when identifying and resolving problems, and using good judgement to refer more complex issues to senior colleagues, where appropriate.

You must be able to identify and contribute towards any process changes that will improve the level of service and control that Operations provides, in its first line of defence capacity. You must have a broad knowledge of the wholesale financial markets, and may require more specific knowledge in relation to specific asset classes, where necessary. You must have a basic understanding of the Operations, Global Broking strategy, and work collaboratively, as part of a team, demonstrating flexibility and adaptability.

Role Responsibilities

• Ensure that trades arrive from front office trade capture systems into the TM systems in a timely manner
• Ensure that all trades are managed efficiently including delivery of trades to clients, reporting venues, or clearing houses/exchanges, as appropriate
• Deliver & manage the prompt allocation of executed transactions; liaising with desks, brokers, clients, clearer & agents for prompt clearing & subsequent reporting
• Ensure intraday liquidity and exposure are managed timely
• Resolve any queries in relation to the non-delivery of electronic confirmations to a client
• Provide oversight of various external systems/platforms, utilised by TPICAP
• Ensure data integrity within TM systems by validating against records received from 3rd party brokers
• Monitor trade flows via the in-house exception monitoring tools
• Undertake intra-day/month actions to ensure that trades are processed, reconciled & invoiced correctly
• Undertake UAT and general testing of systems and processes as and when they change, including out of hours support as required, to support the checkout of weekend system upgrades
• Liaising with Brokers to manage trade exceptions
• Provide front-line support to Brokers
• Liaising with Accounts receivable to ensure clients are billed correctly
• Liaising with Clients to resolve trade queries
• Fulfil any additional ad hoc duties as required to meet the needs of the business

Experience / Competences

Essential

• Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach
• Demonstrates strong analytical ability and problem solving skills
• Demonstrates the ability to work effectively in a high pressure environment
• Highly effective written & oral communication skills; adapts communication style to suit audience
• Shows evidence of being comfortable working in fast paced or pressured environments
• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook)

Desired

• Knowledge of financial markets
• Previous experience in a similar organisation

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