Broker Compensation - Global Process Owner

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

A new role, the Global Process Owner (GPO) is responsible for the governance, development and enhancement of the end-to-end Broker and Compensation globally. The GPO must collaborate with process stakeholders across the organisation, to ensure effective and efficient process operations and identification and leverage of cross-process synergies. The GPO also monitors process performance and prioritises and drives process-related investment decisions and implementation. Additionally, the GPO is accountable for ensuring process compliance with all relevant legislation and company procedures. We are looking for a Global Process Owner (GPO) for Broker Compensation to design, lead, and govern the end-to-end broker compensation process. This role is critical in ensuring transparent, accurate, timely, and auditable compensation calculations and payments for brokers across multiple geographies and business units. The GPO will own the design and transformation of broker compensation framework, ensuring alignment to commercial policies, regulatory obligations, financial controls, and performance metrics.

Role Responsibilities

• Process Leadership & Strategy
  • Create and build a global broker compensation process, covering data sourcing, commission and bonus calculation, validation, approval, reporting, and payout as well as managing the workflow.
  • Develop a scalable model that integrates overall strategy, policy compliance, and compensation governance across business units and geographies.
  • Identify upstream dependencies, and ensure design and requirements are appropriate.
  • Establish a framework for executing broker compensation, while accommodating local variations and legal/regulatory constraints.
  • Line management of a global team across time zones and jurisdictions.
• Standardisation & Optimisation
  • Develop flexible rules and logic for commission structures and payout models across global regions based on as-is Broker compensation structures.
  • Implement process consistency in onboarding, compensation eligibility, calculation inputs, exception handling, and statement issuance.
  • Identify inefficiencies or manual dependencies in the current process and lead automation efforts for high-risk or high-volume steps.
  • Drive continuous improvement initiatives across all regions to increase process efficiency, accuracy, and cycle-time reduction.
• Technology & Systems Enablement
  • Define system requirements and lead design for broker compensation modules within the ERP platform to ensure seamless integration.
  • Build on existing systems and disparate ways of working to identify the best tool for the job.
  • Drive automation in data extraction, commission calculation, approval workflows, and digital statement distribution to improve process efficiency.
• Compliance & Controls
  • Ensure the broker compensation process is governed by clearly documented policies, with traceable audit trails for all approvals and changes.
  • Design and implement internal controls to mitigate risks related to overpayment, calculation errors and policy deviations, ensuring compliance with regulations.
• Performance Management
  • Define and monitor KPIs (Key Performance Indicators) for broker compensation, including metrics like productivity and compensation-to-revenue ratios.
  • Build relationships with key MID teams to ensure effectively and timely communication.
  • Develop insights to inform commercial leadership on payout trends, anomalies, or missed opportunities, ensuring continuous process improvement.
• Stakeholder Engagement
  • Work closely with internal and external stakeholders to ensure broker compensation processes meet all business and regulatory needs.
  • Act as the escalation point for broker compensation disputes and exceptions requiring cross-functional alignment and resolution.
• Change Management & Training
  • Lead global training, documentation, and change management efforts related to Broker Compensation process enhancements, technology upgrades, and compliance rollouts.
  • Support change management efforts related to compensation system rollouts, broker policy revisions, or market-specific structural updates.

Experience / Competences

• Essential
  • Extensive years of experience in finance operations, revenue accounting, or incentive compensation management.
  • Proven experience in designing and implementing broker compensation processes and systems.
  • Experience working with global stakeholders and managing payout policies across diverse regulatory jurisdictions.
  • Cross-Cultural Leadership with ability to bring together, create alignment and work on strengths of existing regional processes.
  • Must have experience in dealing with C-Suite stakeholders and demonstrable experience of working at pace.
  • Proven experience leading global process ownership, transformation, or standardisation initiatives in a complex, international environment.
• Desired
  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA, Qualified Accountant (ACA, CIMA, ACCA or equivalent) or professional certification (e.g., CPA) is a plus.
  • Proficient in ERP platforms (e.g., SAP, Oracle, Workday), financial planning (OneStream) and/or automation tools (e.g., Coupa, Alteryx, Ariba, Anaplan, Power BI).
  • Financial & Regulatory Acumen.
  • Lean Six Sigma certification or similar process improvement credentials.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That’s why we’re building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.