TP Group seeks a Team Leader for an on-site role in Glasgow city centre to lead and develop a customer-facing team. The post requires strong people management, coaching, and a focus on delivering a simply brilliant customer experience while meeting operational targets.
You will manage daily workflows, performance, and relationships within a fast-paced contact centre, driving service quality, engagement, and continuous improvement in a dynamic banking environment.
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CX Team Leader — Drive Brilliant Customer Service in Glasgow employer: TP group
Join a dynamic team in Belfast as a Customer Service Specialist, where we prioritise your growth and well-being. Enjoy hybrid working options, comprehensive training, and a supportive work culture that values diversity and inclusion. With numerous employee benefits, including wellness resources and performance awards, we ensure that every achievement is celebrated, making this an excellent place for meaningful and rewarding employment.
