Tp-8f723eaf is seeking dedicated Contact Centre Agents to provide transport information for residents of Scotland. The role is remote and requires living in Scotland. Part-time, 20 hours weekly, with fully flexible shifts from Monday to Sunday.
Training is remote and start date is 01 October 2026. Agents will handle travel information inquiries, log incidents, and manage out-of-hours lines with a strong emphasis on accurate reporting and customer service excellence.
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Remote Scotland Travel Info Agent – Part Time employer: Tp-8f723eaf
ScotRail is an excellent employer for those seeking a rewarding role in customer service, offering flexible shifts that cater to your lifestyle while you help guide customers through their railway journeys. With a strong emphasis on teamwork and exceptional service delivery, employees benefit from a supportive work culture and opportunities for personal growth within the company, making it a fulfilling place to develop your career.
