Complaints Specialist - FCA Regulated (Hybrid, Manchester)

Complaints Specialist - FCA Regulated (Hybrid, Manchester)

Manchester Full-Time 26442 - 26442 £ / year (est.) No working from home possible
T

At a Glance

  • Tasks: Investigate and resolve customer complaints about mobile phone and tech insurance.
  • Company: Join a leading FCA regulated company in Manchester.
  • Benefits: Competitive salary, hybrid work model, and flexible hours.
  • Other info: Full-time role with various start dates in 2026.
  • Why this job: Make a difference by helping customers and enhancing their experience.
  • Qualifications: 1 year of experience in a regulated environment and strong customer service skills.

The predicted salary is between 26442 - 26442 £ per year.

Tp-8f723eaf is seeking a Complaints Handler in Manchester. You will be responsible for investigating and resolving customer complaints related to mobile phone and technology insurance.

The position requires:

  • A minimum of 1 year of experience in a regulated environment
  • Strong customer service skills

After training, you will work in a hybrid model, with flexibility to work from home. Full-time hours are 37.5 per week, with various start dates set for 2026, alongside a competitive salary starting from £26,442.00 per annum.

Complaints Specialist - FCA Regulated (Hybrid, Manchester) employer: Tp-8f723eaf

As an Account Director at our company, you will thrive in a dynamic and supportive work environment that prioritises client satisfaction and continuous improvement. We offer robust employee growth opportunities, a culture of collaboration, and the chance to make a meaningful impact on client relationships while working alongside talented professionals in a vibrant location. Join us to be part of a team that values your contributions and fosters your professional development.

T

Contact Details:

Tp-8f723eaf Recruitment Team

We think you need these skills to ace Complaints Specialist - FCA Regulated (Hybrid, Manchester)

Customer Service Skills
Complaint Resolution
Investigative Skills
Regulatory Knowledge
Communication Skills
Problem-Solving Skills
Attention to Detail