EasyJet is seeking a Service Excellence Specialist in Glasgow to join our customer care team. This office-based role requires delivering empathetic, clear, and professional service to vulnerable customers and those with brand-sensitive issues, across phone and email channels.
You will own each case, manage multiple systems, and maintain high standards of integrity and responsiveness. We offer full-time hours (Mon-Fri 09:00-18:00) with potential weekend/hours adjustments, a 2-week training
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Service Excellence Specialist - Customer Care (Glasgow) employer: Tp-8f723eaf
ScotRail is an excellent employer for those seeking a rewarding role in customer service, offering flexible shifts that cater to your lifestyle while you help guide customers through their railway journeys. With a strong emphasis on teamwork and exceptional service delivery, employees benefit from a supportive work culture and opportunities for personal growth within the company, making it a fulfilling place to develop your career.
