Tp-8f723eaf in Glasgow is seeking a Team Leader to manage and mentor a team of Customer Service Agents. This on-site role focuses on achieving high-quality service while ensuring compliance with company policies and client requirements.
You will drive performance through coaching, daily supervision and effective people management, creating a positive, productive environment that motivates staff to deliver exceptional customer experiences.
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Customer Service Team Leader - On Site in Glasgow employer: Tp-8f723eaf
ScotRail is an excellent employer for those seeking a rewarding role in customer service, offering flexible shifts that cater to your lifestyle while you help guide customers through their railway journeys. With a strong emphasis on teamwork and exceptional service delivery, employees benefit from a supportive work culture and opportunities for personal growth within the company, making it a fulfilling place to develop your career.
