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- Tasks: Lead strategic projects and manage multi-disciplined teams in a fast-paced environment.
- Company: Dynamic company offering hybrid work and a collaborative culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a vibrant team with excellent career advancement opportunities.
- Why this job: Make a real impact by delivering innovative change and improving client relationships.
- Qualifications: Experience in project management, team leadership, and strong IT skills required.
The predicted salary is between 50000 - 60000 £ per year.
Salary: Dependant on experience
Location: Hybrid with ability to commute to key TP UK Site (Glasgow / Manchester / Bristol)
Contract: Permanent
Hours: 37.5 hours per week. Flexibility required
Role Overview:
You will be accountable for the successful delivery of strategic Projects and Change within a fast-paced environment. This will include operational and business change, IT change governance and strategic activity as defined by the business through the effective management of multi-disciplined project teams and using planning tools including MS Project and wider MS Office tools. You will have demonstrable experience of working with conflicting deadlines in a pressurised environment and be comfortable providing quality solutions at pace. You will have experience in managing, coaching and developing professional teams and have significant skills and experience in Client relationships and Exec level reporting and engagement. The ideal candidate must have experience in account management, 3rd party (Internal and External) vendor management, project management and/or operations management within a Contact Centre environment. You must be able to manage simultaneous complex projects and work across internal and external teams and demonstrate an ability and experience of conflict management to resolution.
Key Tasks/Responsibilities:
- Organizing project teams, assigning individual responsibilities, developing project schedules, and determining resource requirements
- Monitoring and reporting on the status of projects including cost, timing, and staffing
- Ensuring adherence to internal and external Quality, Compliance and Regulatory standards
- Identifying/resolving obstacles to completing projects on time and to budget
- Manage multiple, interrelated projects
- Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise
- Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction
- Programme governance oversight across full suite of Projects to ensure delivery to required standard and wider internal and external stakeholder reporting
- Client engagement and relationship building to manage the successful delivery of change
- Delivers change in line with a strong Prince2 methodology (Planning, Governance, Reporting)
- Oversee strong Risk & Issues Management and reporting
What are we looking for?
- Able to demonstrate strong IT skills, including a full MS Office suite
- Work remotely with colleagues, clients and external suppliers and have strong verbal and written communication skills
- Confident with managing changing requirements, able to action rapid impact analysis and make recommendations
- Thrives in a fast-paced environment
- Must have experience of sole responsibility for end-to-end project delivery within a Contact Centre or similar environment
- Experience of external customer facing projects
- Outstanding stakeholder relationship skills (internal and external)
- Experience in managing teams through the full employee lifecycle
- Proven delivery of cross-functional projects, ideally including over £1m initiatives
- Experience of operational improvement projects, TUPE, IT application development and deployment projects, telephony projects
- Current Prince 2 Practitioner qualification (Agile qualification preferred)
- Educated to degree level or equivalent
Senior Project Manager in Bristol employer: Tp-8f723eaf
Contact Detail:
Tp-8f723eaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to project management. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. It’ll help you showcase your experience in managing complex projects effectively.
✨Tip Number 3
Don’t forget to research the company culture and values before your interview. We want you to align your answers with what they stand for, showing that you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Project Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience in managing complex projects, especially in a Contact Centre environment, and showcase your skills in client engagement and team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with Prince2 methodology and how you've successfully delivered projects under pressure.
Showcase Your IT Skills: Since strong IT skills are a must, don’t forget to mention your proficiency with MS Office tools and any project management software you’ve used. This will show us that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Tp-8f723eaf
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain your role, the challenges you faced, and how you overcame them. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master the Art of Communication
Since this role involves significant client engagement and stakeholder management, practice articulating your thoughts clearly and confidently. Use examples from your experience to demonstrate how you've successfully communicated with various teams and clients in the past.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing and developing teams. Highlight specific instances where you coached team members or resolved conflicts. This will illustrate your ability to lead multi-disciplined project teams effectively.
✨Familiarise Yourself with Prince2 Methodology
As the role requires a strong understanding of Prince2, brush up on its principles and be ready to discuss how you've applied them in your previous projects. This will demonstrate your commitment to quality governance and project delivery.