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- Tasks: Provide first-line technical support and assist with IT training.
- Company: Leading law firm in Exeter with a focus on innovation.
- Benefits: Competitive salary, annual leave, pension scheme, and career development.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Strong communication skills and a passion for IT.
The predicted salary is between 30000 - 42000 £ per year.
A leading law firm is looking for an IT Support Technician in Exeter to provide first-line technical support and assist with IT training. The role involves managing helpdesk tickets and ensuring smooth operation of IT systems. Ideal candidates should have strong communication skills and an enthusiasm for IT. This is a full-time, permanent position with competitive salary and benefits including annual leave and a pension scheme.
IT Support Specialist — Helpdesk, Training & Projects in Exeter employer: Tozers
Contact Detail:
Tozers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist — Helpdesk, Training & Projects in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at the law firm on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills and how we handle helpdesk tickets effectively.
✨Tip Number 3
Show off your enthusiasm for IT! During interviews, let’s share our passion for technology and how we keep up with the latest trends. It’ll make us stand out as candidates who genuinely care about the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our relevant skills for the IT Support Specialist role.
We think you need these skills to ace IT Support Specialist — Helpdesk, Training & Projects in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT skills and experience. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your communication skills will help us provide top-notch service to our clients.
Show Enthusiasm for IT: We love candidates who are genuinely excited about technology! In your application, let us know what drives your passion for IT and how you stay updated with the latest trends and tools.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Tozers
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common helpdesk software and troubleshooting techniques, as well as any specific systems the law firm might use. This will show your enthusiasm for IT and your readiness to tackle issues head-on.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user. Clear, concise communication can set you apart from other candidates.
✨Show Your Problem-Solving Skills
Prepare for scenario-based questions where you’ll need to demonstrate your problem-solving abilities. Think of examples from your past experiences where you successfully resolved IT issues or helped train users. This will highlight your practical experience and proactive approach.
✨Research the Firm's IT Environment
Take some time to research the law firm and its IT environment. Understanding their specific needs and challenges can help you tailor your answers during the interview. It shows that you’re genuinely interested in the position and ready to contribute to their success.
