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- Tasks: Provide first-line technical support and manage helpdesk tickets in a dynamic law firm.
- Company: Prominent law firm in Exeter with a supportive team environment.
- Benefits: Competitive benefits, including annual leave, pension scheme, and professional development opportunities.
- Why this job: Join a respected firm and enhance your IT skills while making a difference.
- Qualifications: Minimum three years of IT support experience and excellent communication skills.
- Other info: Great opportunity for career growth in a professional setting.
The predicted salary is between 30000 - 42000 £ per year.
A prominent law firm in Exeter is seeking an IT Support Technician to join their team on a full-time basis. This role involves providing first-line technical support, managing helpdesk tickets, and assisting with the roll-out of new IT systems.
Candidates should have:
- a minimum of three years of IT support experience,
- excellent communication skills,
- a relevant IT qualification.
The position offers competitive benefits, including annual leave and a pension scheme, as well as the opportunity for professional development.
Hybrid IT Support Technician - Law Firm in Exeter employer: Tozers LLP
Contact Detail:
Tozers LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Technician - Law Firm in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. Attend local meetups or webinars to get your name out there. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the law firm and understand their tech needs. Be ready to discuss how your experience aligns with their requirements, especially in managing helpdesk tickets and rolling out new systems.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain technical concepts in simple terms. This will demonstrate your ability to support non-technical staff effectively, which is crucial in a law firm setting.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Support Technician role. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Hybrid IT Support Technician - Law Firm in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and qualifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our law firm. Share specific examples of your past experiences that relate to first-line support and managing helpdesk tickets.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Tozers LLP
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Be ready to discuss your experience with helpdesk systems and any IT support tools you've used. This will show that you're not just familiar with the basics but can handle the specific needs of a law firm.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about examples from your past experience where you successfully did this.
✨Show Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous IT support roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, which will help you convey your thought process clearly.
✨Research the Firm and Its IT Needs
Take some time to learn about the law firm and its IT infrastructure. Understanding their specific needs and challenges will allow you to tailor your responses and demonstrate that you're genuinely interested in contributing to their success.
