Control Room Manager in Wakefield

Control Room Manager – Performance & Monitoring - BESS Location: Wakefield, West Yorkshire Salary: Up to £65,000 + up to 20% bonus Contract: Permanent, Full Time Hours: Monday–Friday, with management on-call rota Driving Licence: Full UK licence required The Opportunity An exciting opportunity has arisen for an experienced Control Room Manager to join a rapidly growing renewable energy business operating a portfolio of large-scale energy infrastructure across the UK. The business operates a 24/7 control room responsible for monitoring asset performance, managing alarms and incidents, and producing critical availability and performance reporting for clients. This is a newly created position where you will take overall ownership of the control room function, including day-to-day operations, team leadership, alarm management, reporting, performance analysis and continuous improvement. This is an excellent opportunity for someone with a background in control room management, network operations, energy operations or 24/7 monitoring who is looking to take ownership of a growing function within the renewable energy sector. Key Responsibilities * Take responsibility for the day-to-day operation of the Wakefield control room, including rotas, coverage, procedures and team competence. * Lead and manage the Control Room Monitoring and Performance & Monitoring teams. * Set and maintain high standards for alarm handling, triage, prioritisation and escalation. * Ensure incidents and control room actions are appropriately escalated and closed within agreed timescales. * Maintain high-quality shift handovers and operational processes. * Oversee daily, weekly and monthly availability and performance reporting across sites and clients. * Investigate availability losses and underperformance, working closely with engineering and field service teams. * Monitor CCTV and security alarms, coordinating escalation to relevant authorities, on-call teams and clients where required. * Provide control room input into health & safety, control of work and regulatory notifications. * Present performance information and actions during client service review meetings. * Identify opportunities to improve control room processes, automation, reporting and operational readiness. * Support the integration of new sites and assets into the control room portfolio. About You We're looking for an experienced operational leader who can take ownership of a busy control room environment and drive high standards across the team. You will ideally have: * Previous experience managing a control room, Network Operations Centre (NOC) or equivalent 24/7 monitoring function. * Strong people management experience, including rotas, performance management and team development. * Working knowledge of the GB electricity system and generation, storage or other energy assets. * Practical experience with SCADA and remote monitoring systems, including alarm management. * Strong analytical and data-handling skills, with the ability to challenge and validate performance figures. * Excellent written and verbal communication skills, including experience reporting to clients and senior management. * A track record of improving processes, response times and operational standards. * Full UK driving licence and the right to work in the UK. Desirable Experience Experience in one or more of the following would be highly advantageous: Battery Energy Storage Systems (BESS) Flexible generation or gas generation Renewable energy operations Optimisation and route-to-market platforms Balancing Mechanism and ancillary services NESO, DNO or supplier-facing reporting Availability and metering data HV/LV safety rules, permits to work and isolation procedures Power BI or automated/scripted reporting The Person We're looking for someone who: Takes ownership and sees things through to completion. Is highly accurate and understands the importance of reliable operational data. Remains calm under pressure and knows when to escalate. Is a confident, fair and direct people manager. Can build strong relationships with field engineers, clients, commercial teams and senior management. Is passionate about improving processes and raising operational standards. What's on Offer? * Salary up to £65,000 * Up to 20% annual bonus * Company pension contribution * 26 days holiday + 8 bank holidays * Permanent position with long-term career development * Opportunity to take ownership of a newly created control room function * Work within a rapidly growing renewable energy business * Exposure to a diverse portfolio of energy infrastructure Location: Wakefield, West Yorkshire Apply now to find out more about this opportunity