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- Tasks: Diagnose vehicle issues and provide expert repair recommendations.
- Company: Join a leading automotive brand with a focus on innovation.
- Benefits: Competitive salary, bonuses, extensive training, and 30 days annual leave.
- Why this job: Make a real difference in vehicle performance and customer satisfaction.
- Qualifications: City & Guilds or NVQ accreditation and franchise dealership experience preferred.
- Other info: Opportunities for career progression and ongoing training.
The predicted salary is between 30000 - 42000 £ per year.
Your expertise as a Diagnostic Technician involves interpreting complex error codes and performing precise troubleshooting to pinpoint mechanical or electrical issues. You play a critical role in maintaining vehicle performance and reducing downtime by providing accurate repairs and maintenance recommendations. This position demands expertise in automotive systems, electrical components, and industry-standard diagnostic tools for accurate fault detection and timely maintenance. Ideally, we are looking for candidates with previous Toyota experience; however, other franchise diagnostic experience will be considered.
KEY TASKS:
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Assist and coach your colleagues with technical assistance
- Maintain a clean & safe work bay
SKILLS and QUALIFICATIONS:
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis
- Ability to work as part of a team
- Commitment to delivering first-class customer service
- Able to plan, organise self and meet agreed work deadlines
- Full Clean Driving Licence Required
BENEFITS:
- Highly competitive salary and bonus scheme
- Full training and support to help you immerse yourself in the role
- Genuine career progression
- 30 days annual leave including bank holidays, increasing on tenure
- Loyalty & Long Service Awards
- Life Insurance
- Car Leasing Scheme
- Eyecare Vouchers
- Discounts on car purchases / repairs / parts
- Employee Assistance Programme
Diagnostic Technician in Kingston upon Thames employer: Toyota
Contact Detail:
Toyota Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those with Toyota experience. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or informal meet-ups, bring along examples of your diagnostic work. A portfolio showcasing your expertise can really set you apart.
✨Tip Number 3
Prepare for interviews by brushing up on common diagnostic scenarios. Be ready to discuss how you've tackled complex issues in the past. This will demonstrate your problem-solving skills and show that you're the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Diagnostic Technician in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your expertise in automotive systems and diagnostic tools. We want to see how your previous experience, especially with Toyota or other franchises, makes you the perfect fit for this role.
Be Clear and Concise: When detailing your past work, keep it straightforward. Use bullet points if needed to make it easy for us to see your achievements and how they relate to the Diagnostic Technician position.
Customer Service Matters: Don’t forget to mention your commitment to outstanding customer service. Share examples of how you've gone above and beyond for customers in your previous roles; we love that kind of dedication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Toyota
✨Know Your Diagnostics
Brush up on your knowledge of automotive systems and diagnostic tools. Be prepared to discuss specific error codes you've encountered and how you resolved them. This shows that you not only understand the theory but can apply it practically.
✨Customer Service is Key
Since this role involves liaising with customers, think of examples where you've provided outstanding service. Highlight your ability to explain complex issues in simple terms, as this will demonstrate your communication skills and customer focus.
✨Showcase Teamwork
Prepare to talk about your experience working in a team environment. Share instances where you assisted colleagues or contributed to a group project, as this role requires collaboration and support among team members.
✨Stay Updated and Eager to Learn
Mention any ongoing training or certifications you've pursued recently. This shows your commitment to staying current in the industry and your willingness to grow within the role, which is something we value highly at StudySmarter.
