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- Tasks: Assist customers and manage parts supply for our Toyota dealership.
- Company: Join a leading Toyota dealership in Nuneaton with a vibrant team.
- Benefits: Enjoy 25 days holiday, wellness programmes, and staff discounts.
- Why this job: Kickstart your career in the automotive industry with hands-on experience.
- Qualifications: Experience as a parts advisor or a passion for cars is a plus.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a Parts Advisor to join our Toyota Dealership in Nuneaton. The hours of work are Monday to Friday, rotating weekly on either 8am-5pm or 8am-6pm as well as working Saturday mornings on a rota basis. Salary includes a basic salary plus a monthly bonus, with an OTE of £33,000.
A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers. You will be directly involved in supplying Toyota parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the world’s leading car brands. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers Toyota.
Role and ResponsibilitiesThe work is diverse, and you’ll be working both behind the scenes receiving deliveries and at the front desk serving our customers. You will be responsible for:
- Pre-picking parts for the workshop job cards
- Picking parts for customer orders
- Checking availability of stock from various enquiries
- Developing customer relationships through providing good product knowledge and creating an effective first impression
- Ensuring consumables and service parts are regularly replenished
- Handling warranty claims processing (relating to parts issues) and completing all relevant administration promptly and accurately (including customer records and invoicing)
- Developing knowledge of our premium Toyota products to understand the purpose of vehicle parts and how they function
We are looking for someone with previous experience working as a parts advisor within a dealership or you will have gained motor factor knowledge in a similar role with another franchise or specialist parts company. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate. You should be proactive, sales driven and maintain an outstanding level of customer service. You must have excellent communication & organisational skills while working well in a fast-paced environment. A professional individual who is able to work towards tight deadlines.
What we offer- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events
Parts Advisor in Nuneaton employer: Toyota Nuneaton
Contact Detail:
Toyota Nuneaton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Nuneaton
✨Tip Number 1
Get to know the company inside out! Research Listers Toyota and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to parts advising and customer service. Think about scenarios where you've excelled in these areas and be ready to share those stories. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Parts Advisor in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience you have in customer service or parts management, and don’t forget to mention your passion for cars!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Listers Toyota. Share specific examples of how you've provided exceptional customer service in the past.
Show Off Your Knowledge: We love candidates who know their stuff! If you have any knowledge about Toyota parts or the automotive industry, make sure to include that in your application. It shows us you’re serious about the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position. We can’t wait to hear from you!
How to prepare for a job interview at Toyota Nuneaton
✨Know Your Parts
Familiarise yourself with Toyota parts and their functions. Being able to discuss specific parts and their applications will show your passion and knowledge, which is crucial for a Parts Advisor role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. This role is all about building relationships, so demonstrating your ability to connect with customers will set you apart.
✨Practice Common Questions
Anticipate questions related to your experience in the automotive industry and your understanding of parts. Practising your responses can help you feel more confident and articulate during the interview.
✨Show Enthusiasm for Learning
Express your eagerness to learn about Toyota products and the parts business. Highlighting your willingness to grow and adapt will resonate well with the interviewers looking for a motivated candidate.
