At a Glance
- Tasks: Support customers with rental enquiries and manage equipment logistics daily.
- Company: Join Toyota Material Handling, the leading manufacturer of materials handling equipment in the UK.
- Benefits: Enjoy a competitive salary, pension, free eye tests, and discounts on various services.
- Why this job: Be part of a supportive culture that values your growth and offers career progression opportunities.
- Qualifications: Experience in administration or customer service is essential; strong communication skills are a must.
- Other info: Full-time entry-level position with industry-leading training provided.
The predicted salary is between 24735 - 28345 ÂŁ per year.
Join to apply for the Rental Support Co-Ordinator role at Toyota Material Handling UK
Join to apply for the Rental Support Co-Ordinator role at Toyota Material Handling UK
Get AI-powered advice on this job and more exclusive features.
We are looking for a Rental Customer Service Coordinator to work within our Short-Term Hire Team to process all enquiries related to short term hire of forklift trucks and materials handling equipment.
About The Role
The role involves providing administration and technical support for the short-term rental department. On a day-today basis this is what you would be doing:
- Process incoming calls and requests for rental equipment
- Provide quotations for equipment
- Arrange delivery and collection of equipment from customers
- Actively research and identify potential new customers
We are looking for somebody who has experience in administration or customer service roles.
Here is a quick tick list for the other skills we are looking for:
- Proven customer service skills
- Excellent written and verbal communication skills
- Excellent time management skills and ability to react quickly to requests
- Excellent Microsoft Office skills
- Ability to follow company health and safety procedures
What we offer
- Competitive salary
- Attractive company pension
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.
Toyota Material Handling UK is an equal opportunities employer.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Truck Transportation
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Rental Support Co-Ordinator employer: TOYOTA MATERIAL HANDLING UK
Contact Detail:
TOYOTA MATERIAL HANDLING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Support Co-Ordinator
✨Tip Number 1
Familiarise yourself with the materials handling industry, especially forklift trucks. Understanding the products and services offered by Toyota Material Handling will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in the role. Think about how you would handle difficult customer inquiries or complaints, as showcasing your problem-solving abilities can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Toyota Material Handling. They can provide valuable insights into the company culture and expectations for the Rental Support Co-Ordinator role, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your time management skills in detail. Since the role requires quick reactions to requests, think of examples from your past experiences where you successfully managed multiple tasks under pressure, and be ready to share these during your interview.
We think you need these skills to ace Rental Support Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise skills like communication, time management, and proficiency in Microsoft Office, as these are crucial for the Rental Support Co-Ordinator role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with customer service and how you can contribute to the Short-Term Hire Team at Toyota Material Handling UK.
Showcase Relevant Skills: In your application, clearly demonstrate your proven customer service skills and ability to react quickly to requests. Use specific examples from past roles to illustrate these abilities.
Follow Application Instructions: Ensure you follow all application instructions provided by Toyota Material Handling UK. This includes submitting your application through our website and ensuring all required documents are included.
How to prepare for a job interview at TOYOTA MATERIAL HANDLING UK
✨Showcase Your Customer Service Skills
As a Rental Support Co-Ordinator, you'll need to demonstrate your customer service experience. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Familiarise Yourself with the Equipment
Understanding the products you'll be dealing with is crucial. Research forklift trucks and materials handling equipment to speak confidently about them during the interview.
✨Highlight Your Administrative Experience
Since the role involves processing requests and managing logistics, be ready to discuss your administrative skills. Share specific instances where you efficiently managed tasks or improved processes.
✨Demonstrate Time Management Abilities
The job requires quick reactions to requests. Prepare to discuss how you prioritise tasks and manage your time effectively, especially in high-pressure situations.