At a Glance
- Tasks: Maintain, repair, and service forklift trucks and material handling equipment.
- Company: Join a leading company in the after-sales service industry.
- Benefits: Enjoy a competitive salary, company vehicle, fuel card, and full tool kit.
- Why this job: Be part of a dynamic team that values customer support and technical expertise.
- Qualifications: Experience as a forklift engineer or similar role; mechanical engineering knowledge required.
- Other info: Full UK driving licence is essential; excellent communication skills are a must.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products.
About the role
The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing:
- Service, maintain, overhaul, fault find and resolve faults on company products.
- Respond to breakdowns.
- Provide local after sales support to customers.
- Deal promptly with customer enquiries, problems, or complaints.
- Keep control of vehicle stock/deliveries.
- Achieve agreed targets.
We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role. Here is a quick tick list for the other skills we are looking for:
- Experience in mechanical engineering.
- Basic electrical knowledge would be beneficial.
- Effective planning and organisational skills.
- Able to work on your own initiative.
- Excellent communication skills.
- Build good rapport with customers.
- Full UK driving licence.
What we offer:
- Competitive salary.
- Attractive company pension.
- Company vehicle.
- Fuel card.
- Full tool kit.
Forklift Service Engineer employer: TOYOTA MATERIAL HANDLING UK Careers
Contact Detail:
TOYOTA MATERIAL HANDLING UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forklift Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with forklift trucks and similar equipment during any conversations or interviews. Be prepared to discuss specific examples of how you've successfully diagnosed and repaired faults in the past.
✨Tip Number 2
Familiarise yourself with the company's range of products before applying. This knowledge will not only help you stand out but also enable you to engage in meaningful discussions about their equipment during the interview process.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've effectively handled customer enquiries or complaints in previous roles. Building rapport with customers is key, so be ready to showcase your communication abilities.
✨Tip Number 4
Since the role requires effective planning and organisational skills, think of instances where you've successfully managed your time or resources. Being able to articulate this will show that you're capable of working independently and meeting targets.
We think you need these skills to ace Forklift Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a forklift engineer or in similar roles. Emphasise your mechanical engineering skills and any electrical knowledge you possess, as these are key for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences where you've successfully serviced or repaired equipment, and how you effectively communicated with customers to resolve issues.
Highlight Relevant Skills: In your application, clearly outline your planning and organisational skills. Provide examples of how you've worked independently and built rapport with customers in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a service technician role.
How to prepare for a job interview at TOYOTA MATERIAL HANDLING UK Careers
✨Showcase Your Technical Skills
Be prepared to discuss your experience with forklift maintenance and repair. Highlight specific examples of how you've successfully diagnosed and resolved issues in the past, as this will demonstrate your technical expertise.
✨Demonstrate Customer Service Abilities
Since the role involves providing after-sales support, be ready to share instances where you've effectively handled customer enquiries or complaints. Emphasise your communication skills and ability to build rapport with clients.
✨Discuss Your Organisational Skills
The job requires effective planning and organisation. Prepare to talk about how you manage your time and resources when servicing equipment, and provide examples of how you've achieved targets in previous roles.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities. You might be asked to troubleshoot a hypothetical fault on a forklift. Practising these scenarios can help you articulate your thought process clearly during the interview.