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For Companies At a Glance
- Tasks: Maintain, repair, and service forklift trucks and material handling equipment.
- Company: Join a dynamic team in the After Sales department of a leading company.
- Benefits: Enjoy a competitive salary, company vehicle, fuel card, and full tool kit.
- Why this job: Be part of a supportive culture while making a real impact on customer satisfaction.
- Qualifications: Experience as a forklift engineer or similar role; mechanical engineering knowledge required.
- Other info: Full UK driving licence needed; excellent communication skills are a must.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products.
About the role
The role involves servicing, maintaining, and repairing forklift trucks and other material handling equipment. On a day-to-day basis this is what you would be doing:
- Service, maintain, overhaul, fault find and resolve faults on company products.
- Respond to breakdowns.
- Provide local after sales support to customers.
- Deal promptly with customer enquiries, problems, or complaints.
- Keep control of vehicle stock/deliveries.
- Achieve agreed targets.
We are looking for somebody who has experience working as a forklift engineer, plant fitter, plant technician, industrial equipment, or a similar type of role. Here is a quick tick list for the other skills we are looking for:
- Experience in mechanical engineering.
- Basic electrical knowledge would be beneficial.
- Effective planning and organisational skills.
- Able to work on your own initiative.
- Excellent communication skills.
- Build good rapport with customers.
- Full UK driving licence.
What we offer:
- Competitive salary.
- Attractive company pension.
- Company vehicle.
- Fuel card.
- Full tool kit.
Forklift Service Engineer employer: TOYOTA MATERIAL HANDLING UK Careers
Contact Detail:
TOYOTA MATERIAL HANDLING UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forklift Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with forklift trucks and similar equipment during any conversations or interviews. Be prepared to discuss specific examples of repairs or maintenance tasks you've successfully completed.
✨Tip Number 2
Familiarise yourself with the company's range of products before applying. This knowledge will not only impress during discussions but also help you understand the specific challenges you might face in the role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing to share instances where you've effectively resolved customer issues or breakdowns. This will show your ability to provide excellent after-sales support.
✨Tip Number 4
Network with current or former employees in the industry to gain insights about the company culture and expectations. This can give you an edge in understanding what they value in a Forklift Service Engineer.
We think you need these skills to ace Forklift Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a forklift engineer or in similar roles. Emphasise your mechanical engineering skills and any electrical knowledge you possess, as these are key for the position.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Forklift Service Engineer role. Mention specific experiences that demonstrate your ability to service and maintain equipment, and how you can effectively respond to customer enquiries.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've successfully built rapport with customers or resolved complaints in previous positions.
Highlight Initiative and Organisation: Demonstrate your ability to work independently and manage your time effectively. Include examples of how you've planned and organised your work in past roles, especially in high-pressure situations.
How to prepare for a job interview at TOYOTA MATERIAL HANDLING UK Careers
✨Showcase Your Technical Skills
Make sure to highlight your experience with mechanical engineering and any relevant qualifications. Be prepared to discuss specific examples of how you've serviced or repaired forklift trucks or similar equipment in the past.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to explain how you approach fault finding and resolving issues. Share a story where you successfully diagnosed a problem and the steps you took to fix it, as this will show your analytical skills.
✨Emphasise Communication Skills
Since the role involves dealing with customer enquiries and complaints, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, and be prepared to discuss how you build rapport with customers.
✨Prepare for Practical Questions
Expect questions that assess your planning and organisational skills. Think about how you manage your time when responding to breakdowns or servicing equipment, and be ready to share your strategies for staying organised in a busy environment.
