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For Companies At a Glance
- Tasks: Provide top-notch customer support and administration in a dynamic team.
- Company: Join Toyota, the world’s leading materials handling equipment manufacturer.
- Benefits: Competitive salary, pension, free eye tests, and 24/7 support.
- Other info: Enjoy a supportive culture with opportunities for career growth.
- Why this job: Make a real difference by helping customers and developing your skills.
- Qualifications: Strong communication skills and ability to manage time effectively.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.
Responsibilities
- Responding to a high volume of customer calls including breakdowns.
- High quality administration support to internal departments and customers.
- Respond efficiently to all customer enquiries.
- Update customer and supplier portals and monitor activity.
- Update activity reports as required.
- Provide quotations to customers as required.
- Support for your focus business area.
Qualifications
- Excellent written and verbal communication skills.
- Excellent time management skills and ability to react quickly to requests.
- Ability to follow company health and safety procedures.
What We Offer
- Competitive salary
- Attractive company pension
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Customer Support Advisor / Administrator in London employer: Toyota Material Handling Romania
Contact Detail:
Toyota Material Handling Romania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor / Administrator in London
✨Tip Number 1
Make sure you know the company inside out! Research Toyota Material Handling and understand their values, products, and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Support Advisor, you'll need to respond to customer calls efficiently. Try role-playing with a friend or family member to get comfortable with handling different types of enquiries.
✨Tip Number 3
Be ready to showcase your time management skills! Think of examples from your past experiences where you had to juggle multiple tasks. This will demonstrate your ability to react quickly to requests, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our team at Toyota.
We think you need these skills to ace Customer Support Advisor / Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Customer Support Advisor role. Use keywords from the job description to show us you understand what we're looking for.
Show Off Your Communication Skills: Since excellent written communication is key for this role, take your time crafting a clear and concise cover letter. Let us see your personality shine through while keeping it professional!
Highlight Relevant Experience: If you've got experience in customer support or administration, make sure to showcase it! We want to know how your past roles have prepared you for this position with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Toyota Material Handling Romania
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Support Advisor. Familiarise yourself with common customer queries and how to handle them. This will show that you're proactive and ready to jump in.
✨Practice Makes Perfect
Rehearse your responses to typical interview questions, especially those related to communication skills and time management. You could even role-play with a friend to get comfortable with articulating your thoughts.
✨Showcase Your Skills
Be prepared to give examples of how you've successfully managed customer interactions in the past. Highlight your ability to react quickly and efficiently, as this is crucial for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and training opportunities. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.