At a Glance
- Tasks: Provide top-notch customer support and administration in a dynamic team.
- Company: Join Toyota, the world’s leading materials handling equipment manufacturer.
- Benefits: Enjoy competitive salary, pension, free eye tests, and 24/7 support.
- Other info: Great opportunities for career progression and industry-leading training.
- Why this job: Make a real difference by helping customers and developing your skills.
- Qualifications: Strong communication skills and ability to manage time effectively.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers. The role involves providing first‑line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas.
On a day‑to‑day basis this is what you would be doing:
- Responding to a high volume of customer calls including breakdowns.
- High quality administration support to internal departments and customers.
- Respond efficiently to all customer enquiries.
- Update customer and supplier portals and monitor activity.
- Update activity reports as required.
- Provide quotations to customers as required.
- Support for your focus business area.
Qualifications & Skills
- Excellent written and verbal communication skills.
- Excellent time management skills and ability to react quickly to requests.
- Ability to follow company health and safety procedures.
What We Offer
- Competitive salary.
- Attractive company pension.
- Company sick pay.
- Voluntary critical illness cover.
- Free eye tests.
- Free flu jabs.
- 24/7 Employee Assistance Programme.
- Benefits platform with instant discounts and offers.
We will provide you with industry‑leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why Choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully. Due to the high volume of applications we receive, regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Customer Support Advisor / Administrator in Warrington employer: Toyota Material Handling Logistics Solutions AB
Toyota Material Handling Logistics Solutions AB is an excellent employer for aspiring engineers, offering a unique apprenticeship programme that blends practical experience with academic learning. With a strong focus on employee development, competitive salaries, and a supportive work culture, this role provides a fantastic opportunity to grow your skills in a dynamic environment while contributing to a leading company in the logistics sector.
Contact Details:
Toyota Material Handling Logistics Solutions AB Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Advisor / Administrator in Warrington
✨Tip Number 1
Get to know the company! Research Toyota Material Handling and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Support Advisor, you'll need to respond to customer enquiries efficiently. Role-play common scenarios with friends or family to build your confidence and improve your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing an interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team at Toyota Material Handling.
We think you need these skills to ace Customer Support Advisor / Administrator in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Support Advisor role. Highlight your communication skills and any relevant experience in customer service or administration. We want to see how you can bring value to our team!
Show Off Your Skills:Don’t be shy about showcasing your excellent written and verbal communication skills. Use clear and concise language in your application to demonstrate your ability to respond efficiently to customer enquiries, just like we do at StudySmarter.
Be Professional Yet Personable:While we love a friendly vibe, remember to keep it professional. Your application should reflect your personality but also show that you understand the importance of professionalism in customer support roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Toyota Material Handling Logistics Solutions AB
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Support Advisor. Familiarise yourself with common customer queries and how to handle them. This will show that you're proactive and ready to jump in.
✨Practice Makes Perfect
Rehearse your responses to typical interview questions, especially those related to communication skills and time management. You could even role-play with a friend to get comfortable with articulating your thoughts.
✨Showcase Your Skills
Be prepared to give examples of how you've successfully managed customer interactions in the past. Highlight your ability to respond quickly and efficiently, as this is crucial for the role.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
