We are looking for a temporary Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.
About the role
The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. On a day-to-day basis this is what you would be doing:
- Responding to a high volume of customer calls including breakdowns.
- High quality administration support to internal departments and customers
- Respond efficiently to all customer enquires
- Update customer and supplier portals and monitor activity
- Update activity reports as required
- Provide quotations to customers as required
- Support for your focus business area
Your Profile
Here is a quick tick list for the other skills we are looking for:
- Excellent written and verbal communication skills
- Excellent time management skills and ability to react quickly to requests
- Ability to follow company health and safety procedures
Our Offer
What we offer
- Competitive salary
- Attractive company pension
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential. Excellent written and verbal communication skills, Excellent time management skills, Ability to react quickly to requests, Ability to follow company health and safety procedures
Customer Support Advisor / Administrator in Warrington employer: Toyota Material Handling Finland Oy
Toyota Material Handling Finland Oy is an excellent employer, offering a dynamic work environment where innovation meets customer service excellence. With a strong focus on employee growth, competitive salaries, and benefits such as a company pension and vehicle, we empower our team to thrive in their roles while promoting a culture of collaboration and support. Join us in a location that values both professional development and a commitment to quality service in the material handling industry.
Contact Details:
Toyota Material Handling Finland Oy Recruitment Team
