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For Companies At a Glance
- Tasks: Provide top-notch support to customers and assist with administrative tasks.
- Company: Join Toyota, the leading manufacturer in materials handling equipment.
- Benefits: Enjoy competitive salary, pension, health perks, and discounts.
- Why this job: Be part of a team that values your growth and well-being.
- Qualifications: Strong communication skills and ability to manage time effectively.
- Other info: Gain industry-leading training and career progression opportunities.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.
About The Role
The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas.
Day‐to‐Day Responsibilities
- Responding to a high volume of customer calls including breakdowns.
- Providing high quality administration support to internal departments and customers.
- Responding efficiently to all customer enquiries.
- Updating customer and supplier portals and monitoring activity.
- Updating activity reports as required.
- Providing quotations to customers as required.
- Supporting the focus business area.
Key Skills and Qualifications
- Excellent written and verbal communication skills.
- Excellent time management skills and ability to react quickly to requests.
- Ability to follow company health and safety procedures.
What We Offer
- Competitive salary.
- Attractive company pension.
- Company sick pay.
- Voluntary critical illness cover.
- Free eye tests.
- Free flu jabs.
- 24/7 Employee Assistance Programme.
- Benefits platform with instant discounts and offers.
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why Choose Toyota
Toyota Material Handling is the world's number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully; however, due to the high volume of applications we receive, regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Customer Support Advisor / Administrator in Warrington employer: Toyota Material Handling Europe
Contact Detail:
Toyota Material Handling Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor / Administrator in Warrington
✨Tip Number 1
Get to know the company! Research Toyota Material Handling and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Support Advisor, you'll need to respond to customer calls and enquiries efficiently. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Be proactive! If you see an opportunity to improve a process or provide better support, mention it during your interview. Companies love candidates who can think on their feet and contribute to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Toyota Material Handling. Don’t miss out on this chance!
We think you need these skills to ace Customer Support Advisor / Administrator in Warrington
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer support, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively respond to customer enquiries.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your experience in administration support and how it relates to the responsibilities outlined in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Organised: Time management is key in this role, so show us that you can manage your application well. Keep it structured and easy to read. A well-organised application reflects your ability to handle tasks efficiently, just like you would in the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Toyota!
How to prepare for a job interview at Toyota Material Handling Europe
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Support Advisor. Familiarise yourself with common customer queries and how to handle them. This will show that you're proactive and ready to jump in.
✨Practice Makes Perfect
Rehearse your answers to common interview questions, especially those related to communication skills and time management. You could even role-play with a friend to get comfortable with responding to customer scenarios.
✨Showcase Your Skills
Be prepared to give examples of how you've successfully managed customer interactions in the past. Highlight your ability to stay calm under pressure and your knack for providing excellent administrative support.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and training opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
